Dispute Resolution & LTB in Northwest Territories

Navigating the world of renting in the Northwest Territories can be complex, especially when disputes arise. Whether you're dealing with issues like rent increases or eviction, understanding the dispute resolution process with the Landlord and Tenant Board (LTB) can be critical. Unlike other Canadian jurisdictions with an LTB, the Northwest Territories relies heavily on civil actions and negotiations to resolve tenant-landlord disputes.

Key Tenant Rights and Responsibilities

As a tenant in the Northwest Territories, it's essential to be familiar with your rights and responsibilities. Understanding these aspects can help you navigate disputes more effectively and maintain a positive rental experience.

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Dispute Resolution Options

The Northwest Territories doesn't have a single tenant-landlord tribunal like some provinces. Instead, it relies on multiple avenues for resolving disputes.

Negotiation and Mediation

Often, the first step in resolving a dispute is direct negotiation between the tenant and the landlord. Having documentation and understanding legal rights can empower tenants in these discussions. Mediation is another step where a neutral third party can help both parties reach a voluntary, mutually agreeable resolution.

Civil Action

In cases where mediation fails, tenants may need to take civil action. This involves bringing the dispute to the Territorial Court, where a decision is made based on the Residential Tenancies Act, specific to the Northwest Territories. Click here to learn more about the forms and processes involved.

Helpful Forms and Applications

The Residential Tenancies Office provides various forms necessary for submitting specific complaints or applications:

  • Tenant’s Application to Resolve a Dispute: Used when a resolution cannot be reached directly with the landlord. Find the form here.
  • Notice of Rent Increase: Use this form if you receive notice of a rent increase you wish to contest. Ensure the increase complies with territorial regulations.

What to Expect During the Resolution Process

Disputes can be daunting, but understanding what to expect can ease the stress.

  • The resolution process typically begins with communication or mediation efforts.
  • If unresolved, filing a civil claim is the next legal step, during which time both parties may be required to present evidence or documentation.
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Resources and Support

For further assistance, tenants can access various provincial resources:


  1. What is the Residential Tenancies Act?
    The Residential Tenancies Act is the primary legislation governing rental agreements and tenant-landlord relationships in the Northwest Territories.
  2. How can I resolve a dispute with my landlord?
    Start with direct negotiation or mediation. If unresolved, consider a civil claim through the Territorial Court.
  3. What if my landlord won't make necessary repairs?
    Tenants have the right to a habitable environment. Document all requests and, if needed, proceed to a civil action for unresolved maintenance issues.
  1. How to handle an unauthorized rent increase
    Check your rental agreement and the territorial guidelines. Contradictory increases can be contested directly with your landlord first.

Need Help? Resources for Tenants


1. Residential Tenancies Office

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.