Changing Locks as a Tenant in Northwest Territories: Your Rights & Steps

As a tenant living in the Northwest Territories, your sense of safety and privacy is essential. Sometimes, you might wonder if you can change the locks in your rental unit—especially if you’re concerned about unauthorized access, maintenance issues, or after a roommate moves out. This article explains your legal rights, the official process, and what you should know to stay compliant with the law and keep your home secure in the Northwest Territories.

Understanding Tenant and Landlord Rights for Locks

The entry, privacy, and security rules for rental homes are set out in the Residential Tenancies Act (Northwest Territories).^[1] Both landlords and tenants have specific rights and responsibilities regarding locks and entry.

• Landlords cannot change the locks—or permit them to be changed—without the consent of the tenant.
• Similarly, tenants cannot change or add locks without the landlord’s written consent.
• If locks are changed, the landlord and tenant must each have a key, unless they agree otherwise in writing.

Changing the locks without permission is a serious violation and could result in disputes or even an application to the Rental Office, the official tribunal handling tenancy matters in the Northwest Territories.

When Can a Tenant Change the Locks?

Northwest Territories law generally requires tenants to get landlord consent before making any changes to locks. However, situations like safety concerns or lost keys may prompt tenants to request this change.

• Personal safety concerns (e.g., after harassment or lost keys)
• Previous tenant or roommate did not return keys
• Damaged or faulty locks

Always put your request in writing and explain your reasons for wanting the lock changed.

How to Request Permission to Change Locks

If you need to change the locks, follow these steps to protect your rights and avoid legal issues:

• Write a formal request to your landlord, detailing your reasons.
• Ask for written approval before making any changes.
• Keep a copy of all communication for your records.
• Once approved, ensure that both you and your landlord have a copy of the new key.

What if the Landlord Denies Permission?

If your landlord refuses your request and your safety is at risk, you can apply to the Rental Office for an order allowing you to change the locks. The relevant form is:

• Application to Rental Officer (Form 1)
  Download the official form
  When to use: For any tenancy dispute, including requests to change locks if the landlord does not agree.
  Example: If you need to change the locks for personal safety, fill out Form 1 and submit it to the Rental Office for a decision.

Who Pays for the Cost of Changing Locks?

Unless agreed otherwise, the tenant is responsible for the cost of changing or replacing locks if they requested the change. However, if the landlord requires the change for maintenance, it’s typically the landlord’s responsibility.

Returning Keys When Moving Out

When your tenancy ends, you must return all keys—including any new keys if the locks were changed. Failing to do so can result in deductions from your deposit or extra charges. To make your move smoother, review Moving Out Tips: A Tenant's Guide to a Smooth Rental Exit for more advice.

Quick Recap: Key Lock Change Rules in the NWT

• Obtain landlord’s written consent to change locks—unless ordered by the Rental Office or emergencies
• Both landlord and tenant should have copies of any new keys
• Submit an application to the Rental Office if there’s a dispute

Knowing your rights helps prevent misunderstandings and keeps your rental experience positive. You can find more about Tenant Rights and Landlord Rights in Northwest Territories on our fact page.

Looking for a new place to rent or want a fresh start? Find rental homes across Canada on Houseme for options countrywide.

Frequently Asked Questions: Changing Locks in the Northwest Territories

1. Can I change the locks without asking my landlord?
   No, you must have the landlord’s written permission unless there is an order from the Rental Office due to safety concerns or emergencies.
2. What if my landlord refuses to give me a key for a changed lock?
   Both landlord and tenant are legally entitled to a copy of all keys. You can apply to the Rental Office if the landlord withholds a key.
3. Who pays if the lock needs to be changed after a break-in?
   Generally, the tenant pays if they request the change, but if it’s due to maintenance or security the landlord is responsible. Always clarify in writing.
4. What form do I use if there is a lock-related dispute?
   Use the Application to Rental Officer (Form 1) and submit it to the Rental Office for resolution.
5. Do I have to give back my keys when I move out?
   Yes, all keys must be returned—otherwise, you may risk deposit deductions or extra fees.

Need Help? Resources for Tenants

• Rental Office (Northwest Territories) for tenancy applications, forms, and official guidance
• Information on tenancy laws: Government of Northwest Territories – Rental Office
• Tenant support: NWT Legal Aid for advice and representation
• Read the Tenant Rights and Landlord Rights in Northwest Territories fact page for more specifics

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1. Residential Tenancies Act (Northwest Territories)

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