Top 50 Questions: Safety & Security for Tenants in Newfoundland and Labrador

Safety & Security Newfoundland and Labrador published June 26, 2025 Flag of Newfoundland and Labrador
Who is responsible for ensuring my rental is safe in Newfoundland and Labrador?
Landlords must provide a safe, healthy, and secure home under the Residential Tenancies Act, 2018.
What should I do if my smoke detector isn’t working?
Contact your landlord in writing right away; landlords must repair or replace faulty smoke detectors promptly.
Are landlords required to provide smoke and carbon monoxide detectors?
Yes, landlords must install and maintain smoke and carbon monoxide detectors in rental homes by law.
What if I think there is mold or unsafe air quality in my unit?
Inform your landlord in writing; if unresolved, contact Environmental Health or file an application with the Residential Tenancies Office.
Can a landlord enter my unit without my consent in an emergency?
Yes, landlords may enter without notice only during emergencies, such as fires or serious leaks.
Are security deposits allowed in Newfoundland and Labrador?
Yes, landlords can collect a security deposit, but it cannot exceed three-quarters of one month's rent.
What can I do if my landlord does not fix a safety hazard?
Submit a written request and, if not resolved, file an application with the Residential Tenancies Office (RTO).
What types of locks must a landlord provide?
Landlords must provide secure locks on all entry doors and allow tenants to lock doors when inside.
Can I add my own lock to the rental unit?
Only with your landlord’s permission; unauthorized changes may breach your lease.
Can my landlord keep a spare key?
Yes, landlords may keep a copy but must provide proper notice (24 hours) to enter except in emergencies.
How much notice does my landlord need to give before entering my unit?
At least 24 hours written notice unless it’s an emergency.
What if the building’s entrance buzzer isn’t working and creates security risks?
Report in writing to your landlord, who must maintain common area security features.
Are landlords responsible for snow and ice removal for safety?
Yes, unless your lease says otherwise; landlords usually must keep walkways and entry areas safe.
Should the rental have fire extinguishers?
Fire code may require fire extinguishers for some rentals; check with local Fire Services or your landlord.
Can I change the alarm code in my apartment?
Only with your landlord’s written permission.
What should I do if I feel unsafe due to a neighbour?
Notify your landlord and, if necessary, contact local police for immediate help.
What are my rights if another tenant threatens me?
Inform your landlord in writing and contact authorities if you are in danger.
Who maintains the windows and window locks?
Landlords are responsible for ensuring windows and window locks are safe and functioning.
Can my landlord install video surveillance?
Only in common areas, not inside your unit, and only if it does not invade your privacy.
What types of repairs must be done for tenant safety?
Landlords must fix issues affecting health or safety, like bad wiring, leaks, pest infestations, or broken locks.
What can I do if common areas are unsafe?
Report to your landlord in writing and contact the Residential Tenancies Office if unaddressed.
Are landlords required to install exterior lighting?
Landlords should keep entryways and common areas lit for safety, as required by local regulations.
Can I refuse entry to contractors if I feel unsafe?
You can request an alternative time or ask your landlord to be present, but can’t refuse lawful entry after proper notice.
Who handles pest control in my rental?
Landlords are responsible for addressing and paying for pest infestations unless caused by tenants’ actions.
Can my landlord evict me for complaining about safety?
No, it is illegal for landlords to retaliate or evict you for reporting safety concerns.
Where can I get help with rental safety or security issues?
Contact the Residential Tenancies Office for support and complaint resolution.
What government form do I use to file a safety-related complaint?
Use the "Application for Dispute Resolution – Tenant" form. Find it here.
How do I use the Application for Dispute Resolution form?
Complete the form, detail your safety concern, and submit to the Residential Tenancies Office.
Can a landlord leave broken locks unrepaired?
No, landlords must repair locks promptly to ensure your safety and security.
Can I install a security camera inside my rental?
Only if it does not damage property or violate anyone’s privacy; always get landlord consent first.
What are my rights if my rental is broken into?
Report to the police, notify your landlord, and request immediate repairs for any damage.
How do I prove I notified my landlord about a safety issue?
Keep copies of emails, letters, or texts as evidence you reported issues.
Can I deduct repair costs from rent if landlord refuses to fix a safety issue?
No, only with written permission from the Residential Tenancies Office or landlord.
Who do I contact for fire code violations?
Contact your local fire department or municipal office for fire safety issues.
Is renter’s insurance required by law?
No, but your landlord may require renter’s insurance in your lease.
What if a safety concern forces me to move out?
Seek advice from the Residential Tenancies Office; you may apply for permission to end your lease early.
Can I withhold rent over unresolved safety issues?
No, always pay rent and resolve disputes through the Residential Tenancies Office.
Can my landlord ask for my alarm code?
Only if entry is required for repairs and with advance notice.
Who is responsible for heating system safety?
The landlord must ensure the heating system works safely and efficiently unless your lease says otherwise.
Should landlords provide emergency contact information?
Yes, landlords should give tenants an emergency phone or contact for urgent matters.
How do I keep my rental secure?
Always lock doors and windows, and immediately report security issues to your landlord.
What are my rights if a landlord’s worker enters without notice?
Report the incident to the Residential Tenancies Office; landlords must follow entry notice rules.
Can I request stronger locks for my doors?
Yes, submit a written request to your landlord for improved security.
What should I do if maintenance creates a hazard?
Inform your landlord right away and limit access to the hazardous area until fixed.
Are security bars on windows allowed?
Only with landlord consent and if they do not create a fire safety risk.
Who should I call about electrical hazards?
Notify your landlord and, for urgent issues, contact Newfoundland and Labrador Hydro or a licensed electrician.
Can the landlord end my lease due to safety upgrades or renovations?
Only following proper notice and procedures set by the Residential Tenancies Act, 2018.
Are there penalties for landlords who ignore safety laws?
Yes, landlords may face fines or orders from the Residential Tenancies Office.
Which legislation protects tenant safety in Newfoundland and Labrador?
The Residential Tenancies Act, 2018, protects tenant safety. Read about it here.
Who handles residential tenancy disputes in NL?
The Residential Tenancies Office manages tenancy disputes and safety complaints.

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Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.

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