Tenant Mental-Health Accommodation Rights NL

Mental health challenges are a part of many tenants’ lives in Newfoundland and Labrador. Understanding your rights and the protections available to you can help create a healthy, safe, and stable home environment. This guide covers what mental-health accommodations are, how the law protects tenants, and how to advocate for what you need in a rental setting.

Understanding Tenant Mental-Health Rights in Newfoundland and Labrador

Tenants in Newfoundland and Labrador are protected against discrimination based on mental health by both provincial and federal laws. If you live with a mental-health condition, your landlord must provide reasonable accommodations to help you maintain your housing and well-being—unless it would cause undue hardship for the landlord.

  • Discrimination based on disability, including mental-health disabilities, is prohibited under the Newfoundland and Labrador Human Rights Act, 2010.
  • Reasonable accommodation is any change or adjustment to rules, policies, or units that enables you to fully use and enjoy your home.
  • The main tenancy law is the Residential Tenancies Act, 2018, which outlines general tenant and landlord rights.

Examples of Reasonable Mental-Health Accommodations

  • Allowing a support person or service animal, even in a no-pets building, with appropriate documentation
  • Flexible rent payment dates, if mental health affects income flow
  • Permission to make minor modifications (e.g., blackout curtains, extra locks for anxiety)

Accommodations must be requested, and it’s best to provide supporting documents from a medical or mental-health provider if possible.

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How to Request a Mental-Health Accommodation

If you need an accommodation, follow these steps:

  • Put your request in writing to your landlord.
  • Include what you are asking for, why it’s necessary, and attach a letter from your doctor or mental-health professional if you can.
  • Keep copies of all correspondence.

The landlord must consider your request and cannot say no unless the change would cause undue hardship (such as major health, safety, or financial challenges).

What If Your Accommodation Request Is Denied?

If your landlord refuses or ignores your request, you can file a complaint with the Newfoundland and Labrador Human Rights Commission. For tenancy-related disputes, you can apply to the Residential Tenancies Office (RTO).

Always try to communicate with your landlord in writing and keep a record—it can support you if a dispute arises later.

Forms and Actions: Protecting Your Rights

In Newfoundland and Labrador, there are no special forms required just for mental-health accommodation requests. However, for tenancy disputes (for example, if you face eviction due to issues related to your mental health), you can use:

  • Application to Director (RT-OAA-01): Used to resolve a wide range of tenancy issues, including unfair treatment or eviction. Download the Application to Director form (PDF).
    Example: If your landlord tries to evict you after you've requested accommodation, submit this form to the RTO explaining the situation.

After filing, the Residential Tenancies Office will schedule a hearing to review your complaint.

Legal Protections and Relevant Legislation

The Residential Tenancies Office (RTO) is the official body for tenant/landlord disputes.

Additional Tenant Considerations

Tenants dealing with mental health issues may also face concerns about maintenance, repairs, or harassment. For an overview of provincial tenant and landlord rights, visit Tenant Rights and Landlord Rights in Newfoundland and Labrador.

If your mental health is affected by unsafe conditions (like mold or pests), learn more in Health and Safety Issues Every Tenant Should Know When Renting.

Looking for a more supportive living environment? Explore Houseme for nationwide rental listings in communities across Canada and find homes better suited to your needs.

Frequently Asked Questions

  1. Can my landlord evict me because of my mental health?
    No, it is illegal for a landlord to evict a tenant because of their mental-health disability. Landlords are required to provide reasonable accommodations under human rights laws, unless doing so causes undue hardship.
  2. What is considered a reasonable accommodation?
    Examples include allowing service animals, flexible payment arrangements, or modifications to your home. Accommodations should help you equally enjoy your rental and shouldn’t cause major difficulties for the landlord.
  3. What should I do if my landlord refuses my accommodation request?
    First, ask for the decision in writing. Then, you can file a complaint with the Newfoundland and Labrador Human Rights Commission or submit an Application to Director with the Residential Tenancies Office.
  4. Do I have to disclose my mental-health diagnosis to my landlord?
    No, you only need to provide enough information to show that you require an accommodation for a disability. Specific diagnoses or private medical details are not required.

Summary: Key Takeaways for Tenants

  • Mental health is recognized as a protected disability under Newfoundland and Labrador law. Landlords must accommodate you unless it causes undue hardship.
  • Always request accommodations in writing, and provide medical support if possible.
  • If problems arise, apply to the Residential Tenancies Office or the Human Rights Commission for help.

Being informed about your rights gives you confidence and security. Remember, your housing and mental well-being matter.

Need Help? Resources for Tenants


  1. Residential Tenancies Act, 2018 (NL)
  2. Human Rights Act, 2010 (NL)
  3. Residential Tenancies Office (RTO)
  4. NL Human Rights Commission Complaint Process
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.