How tribunal records are stored and who can access them
The Residential Tenancies Tribunal maintains case files that generally include the tenant and landlord applications, written evidence, orders, and the tribunal decision. Access rules differ from public court files: many tribunal documents are available only to the parties involved, tribunal staff, and authorised officials. If you are a tenant in Newfoundland and Labrador and want to know whether your file is public or restricted, contact the tribunal directly for guidance and to request the records you are entitled to see.[1]
- Applications, orders and written submissions that form the official record.
- Evidence such as photos, receipts, or repair logs submitted by either party.
- Personal information held in files, including contact details and medical or income information where relevant.
When records may be shared or published
Tribunal decisions that create legal precedent or are published in anonymized form may be publicly accessible, while full case files typically remain with the tribunal and the parties. Requests from third parties (for example, prospective landlords or employers) are handled under provincial privacy rules and often require consent or a formal application. If you are concerned a record could affect future housing, learn how to request limited disclosure or challenge publication.
How to correct or challenge information in your file
If you find incorrect information in a tribunal file, you can ask the tribunal for a correction or request that the incorrect material be removed or annotated. The process usually involves completing a form and providing supporting documents that explain the error and show the correct facts. Where the tribunal declines to amend a record, you may be able to add a written statement to the file explaining your position.
FAQ
- Can a prospective landlord see my past tribunal records?
- Not automatically. Prospective landlords generally cannot access full tribunal files without your consent; published or anonymized decisions may still be findable online.
- How long are tribunal records kept?
- Retention periods vary by document type; some records are kept for several years for administrative and legal reasons. Contact the tribunal for specific timelines.
- What if I find private personal data in a file?
- You can ask the tribunal to remove or redact sensitive personal information and may be directed to submit a formal privacy or correction request.
How-To
- Locate the correct request or application form on the Residential Tenancies Tribunal website and download it.
- Complete the form carefully and submit it with any supporting evidence within the timeframes stated by the tribunal.
- Attend any scheduled meeting or hearing if requested, or ask for an alternative like a written review if available.
- Request a certified copy of the decision and keep your own organized records in case you need to appeal or correct information later.
Finding help and related tenant guidance
If you need practical tenant guidance about your rights, including how tribunal records could affect deposit disputes or repair claims, consider reading local guides and FAQs.
- Tenant Rights and Landlord Rights in Newfoundland and Labrador
- Common Issues Tenants Face and How to Resolve Them
- Explore Houseme for nationwide rental listings
Help and Support / Resources
- Residential Tenancies Tribunal, Service NL
- Service NL - Consumer Protection and Forms
- Government of Newfoundland and Labrador - Official Publications
