LTB Delays: Tenant Options in Newfoundland and Labrador

Long wait times at the Newfoundland and Labrador Residential Tenancies Office can be frustrating if you're a tenant facing urgent issues like repairs, eviction notices, or disputes over rent. Understanding what you can do when experiencing delays—often referred to as 'LTB delays' by analogy with other provinces—empowers you to protect your rights under the law.

Who Handles Residential Tenancies in Newfoundland and Labrador?

Disputes between landlords and tenants are managed by the Residential Tenancies Office (RTO). This official body is responsible for resolving a range of tenancy matters, from maintenance issues to eviction disputes. Processes are guided by the Residential Tenancies Act, 2018.^[1]

Why Are There Delays?

After a tenant files an application (like a dispute over repairs or a Notice to Vacate), it may take several weeks—or even months—for a hearing to be scheduled. Backlogs can result from:

• High application volume
• Limited staff and resources
• Incomplete documentation from either party

Tenants should prepare for these timelines and know alternative actions while waiting for a hearing.

Essential Steps to Take When Facing LTB Delays

If you're waiting for a decision and your tenancy is affected, take these practical steps:

1. Document Everything

• Gather copies of communication with your landlord
• Keep photos, repair requests, and notes on issues that led you to file

2. Understand Your Ongoing Rights and Responsibilities

While waiting for a hearing, you must keep fulfilling your legal tenant duties: paying rent, taking care of the unit, and following your lease terms. For a refresher, visit Obligations of Landlords and Tenants: Rights and Responsibilities Explained. This ensures you maintain your rights throughout the process.

3. Consider Interim Solutions

• If repairs are urgent and affect your health or safety, inform your landlord in writing. If they do not act, you may have other remedies under Section 21 of the Residential Tenancies Act, 2018.^[1]
• For unsafe conditions, contact municipal inspectors or public health authorities as allowed by law.
• If eviction is imminent, do not move out unless a valid order is issued. In some cases, emergency help is available.

4. Communicate with the Residential Tenancies Office

Check your hearing status by calling or emailing the RTO. If your matter is truly urgent (for example, you lack essential services), inform the office—it may allow for an expedited process.

5. Know What Forms Are Involved

Here are the key official forms tenants may use when disputes arise:

• Application by Tenant (Form 6): Used to start most tenancy disputes (e.g., for maintenance or to dispute an eviction).
  When/how to use: Submit this form if your landlord is not meeting obligations or has given a notice you disagree with. Download from the Government of Newfoundland and Labrador.
• Notice of Hearing (Form 13): Sent by RTO after an application is accepted, indicating your hearing date.
  When/how to use: Review as soon as received; begin preparing your evidence and witnesses.

Find details on all forms and instructions at the RTO official forms page.

What If Emergency Repairs Are Delayed?

If critical repairs affecting your safety or the home’s habitability are not addressed and you face delays, you still have a right to a safe environment. Learn about health and safety concerns in Health and Safety Issues Every Tenant Should Know When Renting.

Legal Context: Your Protection Under Newfoundland and Labrador Law

Both tenants and landlords are covered by the Residential Tenancies Act, 2018. This law explains:

• The process for resolving disputes
• Timelines for applications, notices, and appeals
• Your right to continued occupancy unless a legal order requires you to move

If your landlord pressures you to leave or acts outside of due process, you can cite your rights under this Act. For a broader overview tailored to your region, see Tenant Rights and Landlord Rights in Newfoundland and Labrador.

Alternative Resources While You Wait

• Contact local tenant advocacy groups for guidance
• Check municipal housing or public health offices for immediate safety issues
• Continue searching for new housing options if needed—Find rental homes across Canada on Houseme

These support networks can offer advice, documentation help, and sometimes advocacy with your case.

FAQs About LTB Delays in Newfoundland and Labrador

1. How long does it take to get a hearing at the Residential Tenancies Office?
   It can take several weeks to months, depending on the type and urgency of your case.
2. Should I continue paying rent while waiting for my case to be heard?
   Yes. Continue to pay rent and follow your lease to protect your legal standing.
3. Can I move out if maintenance isn’t done right away?
   Generally, do not leave without legal grounds—seek guidance and file a formal application first.
4. What should I do if I face health and safety emergencies during a delay?
   Contact the landlord in writing, inform the RTO, and reach out to municipal inspectors or public health authorities if urgent.
5. Where can I learn more about my rights in Newfoundland and Labrador?
   Visit Tenant Rights and Landlord Rights in Newfoundland and Labrador for a full overview.

Key Takeaways for Tenants

• Stay informed and proactive—document all communications and actions.
• Continue meeting your obligations, including paying rent, during any delay.
• Use available government forms and reach out to official resources for urgent help.

Need Help? Resources for Tenants

• Residential Tenancies Office (RTO): Submit forms, check case status, and find guides to hearings.
• Public Legal Information Association of NL: Free tenant legal info and support.
• Local municipal inspectors or the City of St. John’s: For urgent public health or safety issues.

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1. Residential Tenancies Act, 2018 (Newfoundland and Labrador)
2. Residential Tenancies Office (Government of Newfoundland and Labrador)

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