Tenants in Newfoundland and Labrador have the right to safe common areas, including stairways and handrails, and landlords must keep these features in good repair so occupants are not at risk. This guide explains what landlords are typically required to do, how to spot hazards such as loose handrails or damaged treads, and practical steps tenants can take to report issues, request repairs, and document concerns. Youll also learn relevant official contacts, forms, timelines, and what to expect if repairs are delayed. The tone is practical and non-confrontational: it aims to empower renters with clear actions, examples of reasonable fixes, and tips for communicating effectively with property managers or owners.
Landlord responsibilities for stairways and handrails
Landlords are required to maintain safe stairways and handrails so common areas do not create a hazard. This includes ensuring handrails are securely fixed, steps are stable, surfaces are slip-resistant, and lighting is adequate. For official guidance and the provincial tenancy office that handles disputes, see the residential tenancy body listed in Help and Support below [1].
Common safety requirements
- Safety: secure and continuous handrails on stairways, firmly fastened and at appropriate height.
- Repairs: repair or replace loose treads, broken risers, or damaged handrail brackets promptly.
- Maintenance: keep stair surfaces non-slip, well-lit, and free of clutter or standing water.
- Timeline: respond quickly to urgent repairs and provide clear timelines for non-urgent work.
- Snow and ice: clear exterior steps and apply sand or salt in winter to reduce slip risks.
When to contact your landlord
Report hazards in writing and keep records. If the issue affects safety, mark areas and avoid using unsafe stairs when possible.
- Document the hazard with dated photos, notes, and the exact location.
- Send a written notice to the landlord describing the problem, the date discovered, and a reasonable repair-by date.
- Allow reasonable access for inspection and repairs once the landlord responds or schedules work.
- Apply to the Residential Tenancies Division if the landlord does not address urgent safety issues within a reasonable time.
For more about general hazards and tenant safety, see Health and Safety Issues Every Tenant Should Know When Renting.
If repairs are delayed: Options for tenants
If repairs are delayed, begin by sending a clear written request and keep copies. If the landlord still doesn't act, you may apply to the province's residential tenancy body to ask for an order for repairs or other remedies; see official forms and filing guidance below [2]. Avoid withholding rent without legal advice since that can lead to an eviction application. If you need temporary or alternative housing while a repair is arranged, Find rental homes across Canada on Houseme.
Understanding rights and responsibilities can help resolve disputes calmly; see Obligations of Landlords and Tenants: Rights and Responsibilities Explained for a broader overview.
FAQ
- Who must fix a loose handrail?
- The landlord is generally responsible for repairs to common areas and fixed building components, including handrails, unless your lease explicitly shifts a specific maintenance duty and that is lawful.
- How quickly must a dangerous stairway be repaired?
- Urgent safety hazards should be fixed as soon as possible; what counts as "urgent" depends on the risk. If the landlord delays, document the hazard and consider applying to the Residential Tenancies Division.
- Can I withhold rent until repairs are done?
- Generally no. Withholding rent without following legal procedures can lead to eviction. Use written requests, document the issue, and apply to the tenancy body to seek orders or a rent reduction if applicable.
How-To
- Gather evidence: take photos, note dates, and keep communication records.
- Notify the landlord in writing with a clear description and a reasonable deadline for repairs.
- Allow access for inspections or repair work, and keep a copy of any repair receipts or reports.
- File an application with the Residential Tenancies Division if the landlord fails to act, including copies of your evidence.
