Filing a Tenant Application with the Landlord and Tenant Board in Newfoundland and Labrador

If you're renting in Newfoundland and Labrador and facing challenges such as unresolved repairs, improper rent increases, or issues with your landlord, you may need to apply to the province’s tribunal for help. This page explains, in simple terms, how tenants can file an application with the official body, including what forms to use, practical examples, and clear next steps.

Who Handles Tenant Applications in Newfoundland and Labrador?

All tenant-landlord disputes in Newfoundland and Labrador are handled by the Residential Tenancies Section of Service NL. This Board oversees rent disputes, maintenance issues, eviction notices, and more under the Residential Tenancies Act, 2018.^[1]

When Should a Tenant Apply?

You can apply to the Residential Tenancies Section if, for example:

• Your landlord is not making necessary repairs despite repeated requests
• You've received notice of a questionable rent increase
• You believe your security deposit was wrongfully withheld
• An eviction notice seems unfair or not according to the law

Before applying, try to resolve issues directly with your landlord. If that fails, the Board provides a formal, impartial process.

Required Forms and How to Use Them

The most common tenant application is the "Application for Dispute Resolution" (Form RTDR - Residential Tenancies Dispute Resolution Application). This form covers a wide range of tenant concerns—such as maintenance, deposits, and eviction.

• Form Name: Residential Tenancies Dispute Resolution Application (RTDR)
• When to Use: Use this if you want the Board to resolve issues like unreturned deposits, repair delays, or improper notices. For instance, if your landlord won’t fix a broken heater after several written requests in winter, filling out this form allows you to seek a legally binding order for repairs.
• Where to Get the Form: Download the form directly from the official Residential Tenancies forms page.

Submitting Your Application

After completing the necessary form, you can submit it:

• By email (preferred) to residential.tenancies@gov.nl.ca
• By in-person drop-off or mail to your nearest Residential Tenancies office (office locations)

Include all supporting documents (like written correspondence, photos, or a copy of your lease) and pay the application fee if required.

What Happens After You Apply?

The Board reviews your application and schedules a hearing—usually by telephone. Both you and your landlord can present your sides, submit evidence, and ask questions. The decision, called an order, is legally binding.

Tip: Prepare clear records of your rental agreement and communication with your landlord. This strengthens your case and speeds up decision-making.

If your dispute is about rent increases, repairs, or other common problems, see Common Issues Tenants Face and How to Resolve Them for practical solutions before or after filing.

Your Rights Under Newfoundland and Labrador's Law

Tenant and landlord rights are detailed in the Residential Tenancies Act, 2018. This legislation protects you from illegal evictions, ensures you receive proper notice for rent increases, and protects your right to a safe, well-maintained home.

For a provincial overview and answers to common legal questions, see Tenant Rights and Landlord Rights in Newfoundland and Labrador.

Extra Tenant Tips

If your dispute involves your security or pet deposit, review Understanding Rental Deposits: What Tenants Need to Know to better understand your entitlements. Many disputes are resolved faster when both parties know their rights and obligations.

For more help finding your next home or moving to a new place, you can find rental homes across Canada on Houseme.

FAQ: Tenant Applications & the Board

1. What kinds of issues can I bring to the Residential Tenancies Section?
   Maintenance delays, problems with your rental deposit, rent increases, eviction notices, or landlord breaches of your lease agreement.
2. Do I have to attend a hearing in person?
   No. Most hearings are held by phone. You will receive instructions and a scheduled time by email or mail.
3. How long does the application process usually take?
   Usually 2–6 weeks, depending on case urgency and office volume. Emergency issues may be heard more quickly.
4. What should I include with my application?
   Attach a copy of your lease, any relevant communication, photos, and receipts. More supporting evidence usually strengthens your case.
5. Is there a cost to apply?
   Yes. The standard fee is $20. If you can’t afford it, request a fee waiver when applying.

Conclusion: Key Takeaways

• Use the Residential Tenancies Dispute Resolution Application to resolve disputes with your landlord when direct communication fails.
• Submit full documentation and prepare for a fair, impartial hearing—usually held by phone.
• All rules and tenant rights are set out in Newfoundland and Labrador's Residential Tenancies Act, 2018.

Filing an application can seem daunting, but clear records, the right forms, and knowing your rights give you a much better chance to resolve disputes confidently.

Need Help? Resources for Tenants

• Residential Tenancies Section – Service NL: Guidance on applications, contact info, forms, and process
• Public Legal Information Association of Newfoundland and Labrador: Free information on renting, disputes, and hearings
• Tenant Legal Line: 709-722-2643

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1. ^[1] Residential Tenancies Section (Service NL)
2. Residential Tenancies Act, 2018 (Government of Newfoundland and Labrador)

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