Can tenants change locks in Newfoundland and Labrador?
Tenants may change locks for safety or privacy reasons, but you should follow provincial rules about access and notice. If you change locks, many landlords expect a key or copy to be provided to them so they can meet legal access obligations for repairs or inspections. If your landlord asks for a key, discuss how copies will be stored and used. If a disagreement arises, you can apply to the Residential Tenancies Division[1] for guidance or a formal decision.
Common reasons tenants change locks
- Safety concerns after a break-in or threats to personal security.
- Broken or malfunctioning locks that need repair or replacement.
- Emergency situations such as domestic violence where immediate lock changes increase safety.
- Lost keys or privacy reasons when you want to restrict access to your unit.
How to change locks legally in Newfoundland and Labrador
Follow clear steps so you protect your safety and stay within tenancy rules. If you are acting because of an immediate threat, take safety-first actions and tell the landlord as soon as possible. For non-emergency lock changes, give written notice and offer to provide a copy of the new key so the landlord can access the unit when legally allowed. Use photos, receipts, and dated notes to document the reason for the change and the work completed. If a repair or replacement is required and the landlord is responsible, discuss payment or a rent adjustment before hiring a locksmith. For emergency repairs or safety-related changes, see Emergency Situations and Repairs: Tenant Rights and Responsibilities when deciding next steps.
Practical actions to take
- Give written notice to your landlord describing the reason for the lock change and the date it occurred.
- Provide a copy of the new key or make agreed arrangements for emergency access.
- Keep receipts, invoices, and photos showing the condition of the old lock and the new installation.
- Contact local supports or the Residential Tenancies Division if the landlord refuses reasonable access to the unit or retaliates.
FAQ
- Can my landlord change the locks without my permission?
- No. A landlord should not change locks to lock a tenant out without lawful notice or an order; doing so may be an illegal eviction. If a landlord changes locks, document the event and contact the Residential Tenancies Division[1] for next steps.
- Do I have to give my landlord a copy of a new key?
- Yes, in most cases landlords will expect a copy so they can legally access the unit for repairs, inspections, or emergencies. Discuss how the key will be used and stored and confirm expectations in writing to avoid disputes.
- What form do I use to start a complaint about a lock or access dispute?
- Use the official Application to the Residential Tenancies Division (General Application form) to request a hearing or decision; this form lets you explain the issue, provide evidence, and ask for remedies such as an order to return keys or compensation. For example, a tenant who changed locks after a break-in can submit the application with photos, receipts, and copies of notices to the landlord to request a decision under the Residential Tenancies Act[2].
How-To
- Assess immediate safety and call emergency services if you or others are at risk.
- Change or rekey the lock if needed for safety, and obtain a receipt from the locksmith.
- Notify your landlord in writing the same day or as soon as safely possible and offer to provide a key.
- Save photos, invoices, messages, and any witness information as evidence.
- If the landlord disputes the action, file the General Application with the Residential Tenancies Division to request a hearing.
Help and Support / Resources
- Residential Tenancies Division - Service NL
- Residential Tenancies Act (Newfoundland and Labrador)
- Government of Newfoundland and Labrador - Tenant information
