What to Do When Your Landlord Refuses Repairs in New Brunswick

Maintenance & Repairs New Brunswick 3 min read · published March 09, 2026 Flag of New Brunswick

As a tenant in New Brunswick, ensuring your rental unit is well-maintained is crucial for your comfort and safety. But what happens when your landlord refuses to make necessary repairs? This guide will help you understand your rights and outline the steps you can take to address such issues.

Keep a dated log of repair requests and responses, including dates, descriptions, and photos. Save copies of emails or letters you send to your landlord to build a clear record if you need to escalate the issue.

Understanding Tenant and Landlord Responsibilities

Landlords in New Brunswick are required by law to provide tenants with a rental unit that meets health and safety standards. This includes making timely repairs and maintaining common areas. As a tenant, you also have responsibilities, such as reporting repair needs promptly. For more detailed information, you can explore the Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

Common Repairs Landlords Must Address

  • Heating and hot water supply
  • Plumbing issues, including leaks and clogs
  • Structural damage to floors, walls, or ceilings
  • Electrical problems
  • Pest control
Ad

Steps to Take if Your Landlord Refuses Repairs

If your landlord is neglecting their duties, there are steps you can follow:

1. Document and Communicate

Begin by documenting the issue with photos and written descriptions. Communicate clearly with your landlord about the needed repairs, and do so in writing to have a record of your requests. Reference the issue in a dated email or letter to the landlord.

A common mistake is making informal, verbal requests. Always follow up in writing with a dated description and attach photos or receipts to avoid disputes later.

2. Refer to Tenancy Legislation

In New Brunswick, the Residential Tenancies Act outlines the specific landlord responsibilities for repairs. Familiarize yourself with this act as it offers legal backing for your request. For official information, you can access the full New Brunswick Residential Tenancies Act1.

The Act sets out when repairs must be addressed and may specify timelines for urgent health and safety repairs; keep a copy of the relevant sections as you prepare your request.

3. Apply to a Tribunal

If your landlord continues to refuse repairs, you may need to escalate the issue to the Residential Tenancies Tribunal. This body resolves disputes and enforces tenancy laws in New Brunswick. You can learn more about the tribunal process and how to apply on their official site2.

Prepare key evidence: a copy of your lease, repair logs, photos, and written correspondence. Tribunal applications can take several weeks to months, so submit promptly and follow up on deadlines.

4. Seek an Inspection

If necessary repairs pose health or safety risks, contact the local health department for an inspection. An official report can strengthen your case when communicating with your landlord or the tribunal.

If you delay inspections, health risks may worsen and delay enforcement. Request the inspection promptly and keep the official report copies for your records.

Provincial Support and Resources

For any tenant rights concerns in New Brunswick, consulting the Tenant Rights and Landlord Rights in New Brunswick is beneficial. Additionally, explore Houseme for housing solutions
Explore Houseme for nationwide rental listings.

Frequently Asked Questions

  1. What can I do if my landlord is ignoring my repair requests? Start by documenting all issues and communications. If necessary, escalate to the Residential Tenancies Tribunal for resolution.
  2. Are landlords in New Brunswick required to fix all repairs? Landlords must fix repairs that affect health, safety, and the structural integrity of the building.
  3. Can I withhold rent if repairs are not made? Withholding rent without tribunal approval is not recommended as it can lead to eviction proceedings.

Need Help? Resources for Tenants

If you need further assistance, the Residential Tenancies Tribunal is available to help resolve disputes. Visit their official site for more details on filing complaints and understanding your legal rights.


Key Takeaways:

  • Document repair issues and communicate clearly with your landlord.
  • Understand your rights under the New Brunswick Residential Tenancies Act.
  • Contact the Residential Tenancies Tribunal if you need to escalate the issue.
1. New Brunswick Residential Tenancies Act
2. Residential Tenancies Tribunal

Get connected with a tenant rights attorney

Tell us about your situation and a local attorney may reach out. Free, no obligation.

Please enter a valid email address.
Select a valid location from the list.

We are not a law firm and do not provide legal advice. We connect tenants with independent attorneys.

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy

Was this article helpful?

Thank you for your feedback!
Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.