New Brunswick Tenant Rights for Utilities

Utilities & Services New Brunswick 3 min read · published March 09, 2026 Flag of New Brunswick

For tenants in New Brunswick, understanding your rights concerning utilities is vital to prevent disputes and ensure a smooth rental experience. Whether you're wondering who's responsible for paying the hydro bill or what to do if your heat goes out in the dead of winter, this guide offers a thorough explanation.

What Are Utilities in Rental Agreements?

Utilities typically refer to essential services such as electricity, water, gas, heat, and sometimes garbage collection. Sometimes, utilities may include cable and internet services, though these are generally considered extras. Clarity in your rental agreement about which utilities are included in the rent and those that a tenant must pay separately is crucial. After signing, consult What Tenants Need to Know After Signing the Rental Agreement for further understanding of your obligations.

In New Brunswick, the lease or addenda determine who pays utilities. If unclear, ask your landlord for a written clarification or addendum and keep a copy for your records. If disputes arise, you can contact the Residential Tenancies Tribunal for guidance.

Who Is Responsible for Utility Payments?

Depending on your lease agreement, either the tenant or landlord can be responsible for utility payments. In New Brunswick, most rental agreements specify that tenants will cover their utility bills unless the agreement states otherwise. It's essential to review your rental agreement carefully and address any uncertainties with your landlord.

Check your lease for any utility-related addendums, and request written clarifications. If roommates share utilities, ensure the agreement specifies pro-rated charges and how to split costs to prevent disputes.
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What If There's a Disruption in Utilities?

If you experience a disruption in essential utilities like water or heat not caused by your own actions, contact your landlord immediately. In New Brunswick, landlords are required to maintain services related to vital housing standards. If your landlord fails to address the issue, you may need to reach out to the Residential Tenancies Tribunal, which handles such disputes.

Document when the disruption began, keep communications with your landlord, and request written timelines for repair. If essential services like heat or water are affected and not addressed promptly, you may seek help from the Residential Tenancies Tribunal.

Action Steps for Tenants

  • Review Your Lease: Confirm which utilities are your responsibility.
    Bring your lease copies, any utility addenda, and recent utility bills when discussing responsibilities with your landlord. This helps verify what you should pay and documents your position.
  • Communicate Issues Promptly: If problems arise, document and notify your landlord immediately, referencing How to Handle Complaints in Your Rental: A Tenant’s Guide.
    Keep a written log of issues and responses; if not resolved promptly, send a formal written request.
  • Know Your Rights: Be aware of your rights by referring to the Tenant Rights and Landlord Rights in New Brunswick page.

Need Help? Resources for Tenants

If you encounter difficulties or need further clarification, these resources can assist:


  1. Do my rental payments include utilities in New Brunswick? Utilities' inclusion in rent depends on your rental agreement. Carefully check your agreement to understand your obligations, whether it's including or excluding utilities from your monthly rent.
  2. What should I do if my landlord is not fixing a utility issue? If your landlord fails to fix utility issues promptly, document your communications, and contact the New Brunswick Residential Tenancies Tribunal for assistance.
  3. How do I dispute an incorrect utility billing? If you believe you are incorrectly billed for utilities, start by reviewing and comparing the meter readings with your bill. Discuss discrepancies with your utility provider and your landlord. If resolution fails, contact the New Brunswick Residential Tenancies Tribunal for advice.
Footnotes 1. New Brunswick Residential Tenancies Tribunal Official Site 2. Legislative Assembly of New Brunswick - Residential Tenancies Act 3. Service New Brunswick - Service NB

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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.