Tenant Rights Complaints in New Brunswick

Tenant Rights & Responsibilities New Brunswick 3 min read · published March 09, 2026 Flag of New Brunswick

As a tenant in New Brunswick, understanding your rights when it comes to filing complaints can help you maintain a harmonious rental experience. Whether it's facing unfair rent increases, maintenance delays, or any other issue, knowing how to effectively address these problems is crucial. This guide will walk you through your rights as a tenant and the steps you can take to address common complaints.

Tenant Rights in New Brunswick

In New Brunswick, tenant rights are safeguarded by the Residential Tenancies Act. This Act details the responsibilities of both tenants and landlords, ensuring a fair rental process. Familiarizing yourself with this legislation can help you better understand your rights and obligations.

Common Tenant Complaints

  • Maintenance and Repairs: It's essential for landlords to provide a safe and habitable living environment. If facing issues like leaking pipes or broken heating, you should request repairs promptly. Learn more about Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.
  • Keep a detailed repair log with dates, photos, and copies of notices and receipts. This helps support your claim if the landlord disputes the issue.
  • Rent Increases: Tenants often face concerns about unexpected rent hikes. Ensure that rent increase notices conform to legal standards by reviewing the Residential Tenancies Act.
  • Rent increase notices must follow statutory notice periods. If the increase seems unjust, consider filing a complaint with the Tribunal.
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Filing a Complaint

As a tenant, if you believe your rights are being violated, you can file a formal complaint. The Service New Brunswick Residential Tenancies Tribunal is the official body handling these disputes. Visit their website for more information on how to submit a complaint.

Steps to File a Complaint

  1. Document the Issue: Keep records of all communications with your landlord and take photographs of any maintenance issues.
  2. Documentation is most effective when it includes dates, a summary of conversations, and copies of notices or repair requests.
  3. Submit a Formal Complaint: Use the available forms on the Residential Tenancies Tribunal’s website. This may include Form 6 for requesting the Tribunal's intervention.
  4. Submit all supporting documents with your form and keep copies for your records; reference any case numbers you receive.
  5. Await Resolution: The Tribunal will review your complaint and decide the appropriate action.
Ensure all submissions meet the Tribunal's requirements to avoid unnecessary delays.

Tenant Rights and Landlord Rights in New Brunswick

For a comprehensive overview of your rights and responsibilities as a tenant in New Brunswick, check out Tenant Rights and Landlord Rights in New Brunswick.

Additional Resources

Besides understanding your rights, access to rental listings can help tenants explore other housing options. Check out Affordable homes for rent in Canada.

Need Help? Resources for Tenants

  • Contact the Service New Brunswick Residential Tenancies Tribunal for complaints and legal guidance.
  • Have your lease, notices, and any repair logs ready when you contact the Tribunal for faster guidance.
  • Seek advice from tenant advocacy groups like the New Brunswick Tenants Rights Coalition.

  1. What are my rights as a tenant regarding maintenance in New Brunswick? Under the Residential Tenancies Act, landlords must provide a safe and habitable living environment. If issues arise, tenants can contact the Tribunal for resolution.
  2. Know where to file and what information to present when seeking a resolution.
  3. How do I challenge a rent increase in New Brunswick? Review the guidelines set out by the Residential Tenancies Act, and if the increase seems unjust, file a complaint with the Service New Brunswick Residential Tenancies Tribunal.
  4. Keep a copy of the notice and compare it with the Act’s requirements before filing.
  5. Can I withhold rent for uncompleted repairs? Withholding rent without a Tribunal’s order is not advised, as it may lead to eviction. Instead, follow formal complaint procedures.

  1. How to file a maintenance complaint in New Brunswick?ol>
  2. Identify and document the issue with photographs and written descriptions.
  3. Submit a formal complaint using the appropriate forms from the Residential Tenancies Tribunal.
  4. Follow up on your complaint by referencing your case number when contacting the Tribunal.
Keep your case number handy and note the dates of any correspondence with the Tribunal.

In summary, knowing your rights and the proper channels for complaint submission can make a significant difference in resolving tenant-landlord disputes. Whether it's maintenance issues, rent increases, or other concerns, the Residential Tenancies Tribunal is your go-to resource for support.

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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.