Tenant Rights About Repairs in New Brunswick

Maintenance & Repairs New Brunswick 3 min read · published March 09, 2026 Flag of New Brunswick

Living comfortably as a tenant in New Brunswick involves understanding your rights, particularly regarding maintenance and repairs. Whether the heat stops working mid-winter or there's a persistent leak in your bathroom, knowing the steps to take can make all the difference in resolving issues swiftly and effectively.

Understanding Landlords' Responsibilities

In New Brunswick, landlords are required by law to maintain rental accommodations in a state of repair suitable for habitation throughout the tenancy. This duty extends to ensuring all services, facilities, and utilities are in good working order and meet provincial standards.

Common Repair Responsibilities

Landlords typically handle major repairs and maintenance tasks, including:

  • Fixing heating systems
  • Repairing structural issues, such as roof leaks
  • Addressing any water leaks or plumbing problems
  • Ensuring the property meets health and safety standards

For more detailed responsibilities, see our guide on Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.

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Tenants' Responsibilities

As a tenant, you're expected to keep the rental unit clean and undamaged, aside from normal wear and tear. If damages occur due to negligence or intentional acts by you or your guests, you might be responsible for the repairs.

Reporting a Repair Issue

If something in your rental needs fixing, promptly inform your landlord or property manager. It's advisable to report issues in writing and retain a copy of all correspondence for your records. Create a digital folder with a timeline of communication to have a clear record if disputes arise.

If your landlord fails to make necessary repairs within a reasonable time, you may have grounds for further action, such as applying for a rent reduction.

For emergencies or time-sensitive repairs, reach out immediately and follow up with written documentation.

Keep a simple, dated log of what was reported and when. Include photos or videos if possible and save all emails or texts; if the issue isn’t resolved quickly, contact the Residential Tenancies Tribunal for mediation.

Legal Framework and Tenant Assistance

New Brunswick’s Residential Tenancies Act governs the responsibilities of landlords and tenants. This legislation outlines the obligations and rights concerning maintenance and repairs. You can read more about tenant rights and landlord obligations at Tenant Rights and Landlord Rights in New Brunswick.

Action Steps if Repairs Aren't Made

If your landlord doesn’t address the necessary repairs, you can take the following steps:

  • Keep All Records: Ensure all your repair requests and related communications are filed well.
  • Seek Mediation: Contact the Residential Tenancies Tribunal for advice or mediation. They can help mediate disputes.
  • Consider Legal Action: Filing an official complaint or taking legal action could be the last resort if the issue remains unresolved.

Additionally, in crisis situations, familiarize yourself with procedures outlined in Emergency Situations and Repairs: Tenant Rights and Responsibilities.

Do not withhold rent or take matters into your own hands; pursue remedies through the tribunal or mediation to avoid jeopardizing your rights.

Need Help? Resources for Tenants

If you're experiencing issues with repairs or any tenant right matter, contact the Residential Tenancies Tribunal. They offer guidance, mediation, and can help address grievances effectively. Always ensure you know your tenant rights for a comfortable living experience.


  1. What should a tenant do if the landlord doesn’t make repairs? If a landlord fails to execute necessary repairs, a tenant can apply for mediation or present a complaint to the Residential Tenancies Tribunal in New Brunswick.
  2. Who can tenants contact for legal advice? Tenants can contact the Residential Tenancies Tribunal or a tenant advocacy group for legal advice regarding their rights and obligations.
  3. Can tenants withhold rent until repairs are made? No, tenants should not withhold rent. Instead, they should seek legal advice and follow the prescribed process for addressing repair disputes within legal frameworks.

    Key Takeaways
    • Landlords in New Brunswick must maintain rental properties in a habitable condition.
    • Tenants should report repair issues promptly and keep a record of communications.
    • If repairs aren't addressed, tenants can seek help from the Residential Tenancies Tribunal.

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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.