Living in New Brunswick means tenants have rights around privacy and safety when landlords use security cameras. This article explains what kinds of cameras are generally allowed, where they may or may not be installed, when landlords should get tenant consent, and how to challenge intrusive surveillance. It focuses on practical steps for renters—what evidence to collect, what official forms to use, and how to contact the provincial tenancy authority if you believe your privacy has been violated. Plain language examples will help you understand notices, deadlines, and common outcomes so you can act confidently and protect your home and personal information.
What landlords can and cannot do
Landlords may install cameras for building security, but the law limits where and how they can record. Cameras aimed at public or shared spaces such as building entrances, hallways, elevators and exterior perimeters are commonly permitted when they serve a legitimate safety purpose. Cameras that capture images or audio inside a tenants private living area (bedrooms, bathrooms, inside a rental unit) are usually prohibited without explicit consent.
If a landlord wants to install new cameras that affect tenants, they should provide clear written notice and explain the camera locations, purpose, and how long footage will be retained. Tenants can ask for details about who can view recordings and the security measures in place to protect those files.
Relevant rules, legislation and forms
New Brunswicks residential tenancy framework sets out privacy and habitability standards; the Residential Tenancies Act is the primary legislation governing landlord and tenant relations in the province.[1] Practical documents you may use include official notice templates and the residential tenancy dispute application form used to request a hearing or adjudication from the provincial tenancy authority.[2]
Example form: Application to Resolve a Residential Tenancy Dispute (Dispute Application) — used when a tenant believes a landlords surveillance breaches privacy or tenancy rules. For example, if a camera records into a bedroom, a tenant might file this application and attach photos of the camera position and copies of any written notices from the landlord. The application explains the problem, the remedy requested (for example, removal of the camera, order to stop audio recording, or destruction of footage) and provides supporting evidence.[2]
Collecting evidence and documenting concerns
When you suspect an invasion of privacy, collect clear documentation to support your complaint. Good evidence and organized records make it easier to resolve disputes with a landlord or at a hearing.
- Take photos or video showing the cameras angle and where it points.
- Save any written notices, emails, or messages about the installation.
- Note dates and times when you first noticed the camera or when recordings occurred.
- Keep a log of conversations, including who you spoke with and what was said.
What to do if youre concerned
Start by speaking calmly with your landlord and requesting written confirmation of why the camera is necessary and how recordings are handled. If that does not resolve the issue, you can escalate to a formal dispute application with the provincial tenancy authority or seek advice from tenant advocacy services.
How-To
- Collect evidence: take photos showing the camera angle and save any written notices.
- Request written details from your landlord about the cameras purpose, retention period and access to footage.
- Seek informal resolution by communicating your privacy concerns and proposed remedy to the landlord.
- If unresolved, complete the official dispute application form and attach your evidence.[2]
- Submit the form to the provincial tenancy authority and attend any scheduled hearing with copies of your documents and a timeline of events.
- Follow the tribunals decision and, if the tribunal orders fixes, keep a copy of the decision for your records.
FAQ
- Can a landlord put a camera on the outside of my building that faces my window?
- Yes, a landlord may use external cameras for safety, but they should avoid pointing cameras directly into private living spaces where tenants have a reasonable expectation of privacy.
- Do landlords need my consent before installing cameras?
- Landlords should give notice and explain the purpose and scope of surveillance; consent may be required if cameras capture private areas or audio, depending on the circumstances.
- What official form do I use to raise a complaint about a camera?
- Use the residential tenancy dispute application form to request adjudication by the tenancy authority; attach photos, notices, and a written timeline of events as supporting evidence.[2]
- Where can I get help or legal information about surveillance and tenancy rights?
- Contact Service New Brunswick or visit the provincial tenancy information pages for official guidance and forms, and consider local tenant advocacy groups for advice.[3]
Key Takeaways
- Landlords can use cameras for safety but not to monitor inside private rental units.
- Ask for written details and collect clear evidence before filing an official complaint.
- You can apply to the provincial tenancy authority if informal resolution fails.
Help and Support / Resources
- Residential Tenancies Act (New Brunswick)
- Service New Brunswick: Residential Tenancies information and forms
- Apply to resolve a residential tenancy dispute (official forms)
