Tenants and renters in New Brunswick have the right to live in their rental home without unreasonable interference from landlords, neighbours, or building conditions that make the unit unfit to use. This page explains what "quiet enjoyment" means for everyday renters, how to tell when that right is breached, and practical steps to document problems, ask for repairs, and escalate concerns. We use clear language so you can act with confidence whether you want to negotiate an informal fix, file a formal application with the tribunal, or understand when to get help. If you must look for a new place while resolving a dispute, Find rental homes across Canada on Houseme.
What "quiet enjoyment" means in practical terms
Quiet enjoyment is a basic tenant right that protects your ability to use and enjoy the rental unit without substantial interference. It covers persistent issues such as ongoing excessive noise, repeated unlawful entry by the landlord, chronic failures to provide heat or hot water, and landlord behaviour that makes living in the unit unreasonable. The right is implied in most tenancy agreements and is supported by provincial tenancy rules and legislation [1].
Common examples of breaches
- Excessive noise that continues after you ask a neighbour or landlord to stop.
- Failure to repair essential services such as heating, hot water, or plumbing, after you report the problem.
- Landlord entry without proper notice or at unlawful times.
- Retaliation, such as threats to evict after you complain about repairs or habitability.
How to document a breach and protect your rights
Good evidence improves your chances when asking the landlord to act or filing with the tribunal. Keep dated records, photos or video of problems, copies of written requests to the landlord, and a log of calls or in-person conversations.
- Take time-stamped photos or videos that show the issue clearly.
- Send repair requests in writing (email or text) and keep copies.
- Note the date and content of any phone calls and follow up in writing.
When to involve the Residential Tenancies Tribunal
If informal requests and written notices do not resolve the issue within a reasonable time, you can apply to the provincial tribunal that handles tenancy disputes. The tribunal can order repairs, rent abatements, or other remedies. Before filing, confirm any notice and deadline rules that apply to your situation and include clear documentation when you submit your application [2].
Practical steps to resolve quiet enjoyment problems
- Document the problem with dated photos, videos, and a log of incidents.
- Contact your landlord in writing, describe the issue clearly, and request a timeline for repair.
- If the issue is urgent (no heat, water, or safety hazard), state that the repair is required immediately and request emergency action.
- If the landlord does not act, apply to the Residential Tenancies Tribunal with your documentation and a clear statement of the remedy you want.
- Attend any tribunal hearing prepared to explain the timeline and present your evidence.
- If the tribunal issues an order, follow its directions and use enforcement tools if the order is not followed.
FAQ
- What counts as a breach of quiet enjoyment?
- A breach is any substantial, ongoing interference with your ability to live in and use the unit, such as repeated loud disturbances, failure to repair essential services, or unlawful landlord entry.
- Do I have to prove intent to bother me?
- No. You need to show that the interference is significant and ongoing, not that the landlord or neighbour intended harm.
- How long should I wait for the landlord to fix a problem before applying to the tribunal?
- It depends on the issue. For emergencies (no heat, dangerous conditions) act immediately; for non-urgent repairs give the landlord reasonable written notice and a short deadline before applying to the tribunal.
How-To
- Gather evidence: photos, videos, dated messages, and a written timeline of events.
- Send a clear written request to the landlord asking for repairs or to stop the interference.
- Locate and complete the correct tribunal application form from the provincial site and attach your documentation.
- File the application with the Residential Tenancies Tribunal and prepare for the hearing by organizing evidence and witness notes.
- Follow any tribunal order and keep records of compliance or non-compliance to enforce the decision if necessary.
Help and Support / Resources
- Residential Tenancies Tribunal (New Brunswick)
- Residential Tenancies Act (New Brunswick)
- Official tribunal forms and how to apply
