Repair Expectations for Tenants in New Brunswick

Maintenance & Repairs New Brunswick 3 min read · published March 09, 2026 Flag of New Brunswick

As a tenant in New Brunswick, understanding your rights and responsibilities when it comes to maintenance and repairs is crucial. Whether you're dealing with routine repairs or emergency situations, knowing what to expect from your landlord can help ensure a safe and livable home. This guide outlines the expectations for both tenants and landlords under New Brunswick's Residential Tenancies Act.

In NB, landlords must maintain the rental in a good state of repair and respond to repair requests in a reasonable timeframe. Keep written records of all requests with dates, plus photos or receipts as evidence if you need to escalate a repair.

Rights and Responsibilities under the Residential Tenancies Act

The Residential Tenancies Act of New Brunswick outlines the obligations of landlords and tenants when it comes to property maintenance. Landlords are required to maintain the rental property in a good state of repair, suitable for occupation, and comply with health and safety regulations.

Landlord Responsibilities

  • Keep the property safe and in good repair
  • Comply with health and safety standards
  • Make repairs promptly once reported by tenants
Tip: When reporting a problem, document it in writing and reference the date you first noticed it; save messages or emails and take timestamped photos to support your request.

Tenant Responsibilities

  • Notify the landlord about any required repairs
  • Keep the property reasonably clean
  • Prevent damage to the property, excluding normal wear and tear
Tip: Regular cleaning and preventing damage helps avoid disputes; if you notice wear that could become damage, report early to discuss repairs and costs with your landlord.

Types of Repairs: Routine vs. Emergency

It's important to distinguish between routine repairs and emergency repairs to understand how they should be handled. Routine repairs cover general maintenance issues that do not pose immediate threats, such as fixing a leaking faucet or replacing light fixtures. Emergency repairs, however, involve urgent situations that threaten health or safety, like a broken furnace in winter or significant plumbing leaks.

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What to Do When Repairs Are Needed

If repairs are needed, tenants should first notify their landlord in writing. This document will serve as a record of your request and is beneficial if further action is required. If the issue is not resolved within a reasonable time, tenants can contact the New Brunswick Residential Tenancies Tribunal for assistance.

Steps for Filing a Repair Request

  1. Document the Issue: Take photos and notes of the repair needed.
  2. Notify Your Landlord: Reach out to your landlord with the details, preferably in writing.
  3. Follow Up: If no action is taken, consider sending a formal notice or contacting the tribunal.
Common mistake: waiting too long to document issues or to follow up. Gather photos, dates, and copies of your notice, then keep a copy of the formal request and any responses.

Contacting the Residential Tenancies Tribunal

The New Brunswick Residential Tenancies Tribunal is the official body that handles disputes related to rental properties. They offer resources and support for tenants seeking assistance with unresolved maintenance issues.

If the landlord fails to fix an issue after filing, the tribunal can help resolve it; bring evidence such as the written repair requests, photos, lease details, and any related receipts to your hearing.

Conclusion

  • Always notify your landlord promptly about any need for repairs.
  • Understand the difference between routine and emergency repairs.
  • If the landlord does not address the issue, use official channels like the Residential Tenancies Tribunal.

Need Help? Resources for Tenants

For more information about your rights and responsibilities as a tenant in New Brunswick, visit the Tenant Rights and Landlord Rights in New Brunswick page. You can also explore Canada's best rental listings platform to find rental homes across Canada.


  1. What should tenants do if a landlord refuses to make necessary repairs? If a landlord refuses to make necessary repairs, tenants should contact the New Brunswick Residential Tenancies Tribunal and file a formal complaint.
  2. Are tenants responsible for minor repairs in their rental unit? Tenants are typically responsible for minor repairs such as changing lightbulbs or replacing smoke alarm batteries. Major repairs should be handled by the landlord.
  3. What constitutes an emergency repair? Emergency repairs involve issues that, if left unresolved, could result in significant damage to the property or danger to the tenant's health and safety.

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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.