Pets are common in rental homes, but when an animal damages property tenants often worry about repair bills, deposit deductions, or legal claims. This guide explains what renters in New Brunswick should do after pet-related damage: how to document harm, how liability and tenant insurance commonly work, which official forms and tribunal processes may apply, and practical steps to protect your security deposit and avoid misunderstandings with landlords. The advice is written for tenants and renters—not lawyers—and uses plain language to help you act quickly and responsibly while preserving your rights in New Brunswick. Examples and sample wording are included, plus when to contact the Residential Tenancies Tribunal or seek insurance help.
What landlords can claim and your responsibilities
Landlords may seek compensation for repairs or cleaning when a pet causes damage. In New Brunswick the Residential Tenancies Tribunal handles disputes about damage and claims for money; you may need to use tribunal forms or refer to the Residential Tenancies Act when contesting a deduction.[1][2] Generally, a landlord must show the damage exceeds normal wear and tear and provide evidence of cost to repair. Tenants should act promptly to avoid escalation.
- Take photos and videos showing the damage with dates visible.
- Notify the landlord in writing as soon as you discover the damage and keep a copy.
- Obtain at least one contractor estimate or invoice before repairs are done.
- Keep all receipts and correspondence to support or dispute any charge.
When to use insurance
Tenant (renter) insurance commonly covers accidental damage and liability if your pet damages the rental. If you have a claim, contact your insurer promptly and provide the same photos and receipts you gave the landlord. If the landlord sues or files with the Residential Tenancies Tribunal, your insurer may defend you or pay valid claims depending on your policy.
- Call your insurer quickly to start a claim and learn what documentation they need.
- Provide photos, repair quotes, and any landlord notices to your insurer.
- Remember deductibles: small damage may be cheaper to repair yourself than to claim.
Avoiding and disputing deposit deductions
To reduce the risk of losing part of your security deposit, document the units condition when you move in and out and keep copies of communications about pets. If a dispute arises over a deposit deduction you can raise the issue through the Residential Tenancies Tribunal and refer to New Brunswick rules on deposits and allowable deductions.[2]
For practical steps on protecting a deposit and filing a counterclaim, see Understanding Rental Deposits: What Tenants Need to Know.
Finding a pet-friendly rental next time
If you plan to move and need a pet-friendly unit, look for listings and clarify the pet policy before signing a lease. You can Search pet-friendly rentals on Houseme.ca to filter options and confirm rules with landlords in advance.
When preparing to move, review the initial inspection process and use it to record pre-existing damage so you arent charged later; see the Guide to the Initial Rental Property Inspection for Tenants for a step-by-step checklist.
FAQ
- Can a landlord charge extra rent because I have a pet?
- Generally no; a landlord can include pet-related fees or require damage deposits only if the rental agreement says so and those charges comply with New Brunswick rules. Any change should be in writing.
- What if my pet causes accidental damage?
- Report the damage, document it, obtain repair quotes, and contact your tenant insurance provider if you have coverage. If the landlord pursues a claim, the Residential Tenancies Tribunal can resolve disputes.[1]
- How long do I have to contest a deposit deduction?
- You should act promptly; specific deadlines depend on the notice and the Tribunals filing rules. Save all evidence and seek advice early to meet filing time limits.
How-To
- Document the damage with dated photos and videos immediately.
- Notify your landlord in writing and keep a copy of that message.
- Get written repair estimates or invoices before authorizing work.
- Contact your renters insurance provider to report a claim and follow their instructions.
- If you cant resolve the issue, prepare and file materials with the Residential Tenancies Tribunal.[1]
- Keep all receipts, photos, and correspondence until the matter is fully resolved.
Help and Support / Resources
- Residential Tenancies Tribunal - Government of New Brunswick
- Residential Tenancies Act and legislation - Government of New Brunswick
- Residential tenancy forms and guides - Service New Brunswick
