New Brunswick Tenant Dispute Resolution: Full Guide to LTB & Your Rights

Dealing with disputes as a tenant in New Brunswick can feel overwhelming, especially if you're unsure where to turn. Whether you're concerned about repairs, rent increases, or even an eviction, knowing how the dispute resolution process works—and your rights under provincial law—can help you protect your home and peace of mind.

Understanding Dispute Resolution for New Brunswick Tenants

Disputes between tenants and landlords are not uncommon. In New Brunswick, these issues are guided by the Residential Tenancies Act (RTA)^[1]. Many disputes are resolved through the official Residential Tenancies Tribunal, which serves a similar function to the LTB (Landlord and Tenant Board) found in other provinces. The Tribunal can help settle disagreements about rent, repairs, evictions, deposits, and more.

Typical Tenant-Landlord Disputes

The most common issues tenants face include:

• Problems with repairs or maintenance
• Disagreement over damage deposits
• Disputes about rent increases
• Eviction notices
• Health and safety concerns

It's important to communicate with your landlord first. However, if talking doesn't resolve your issue, the Tribunal process is there to help.

The Residential Tenancies Tribunal: Your Main Resource

The Residential Tenancies Tribunal is the official body that manages rental disputes in New Brunswick. They oversee applications, investigate complaints, and issue binding decisions.

• Visit the New Brunswick Residential Tenancies Tribunal
• Contact them if you need help, or use their online forms for common issues

Key Legislation Protecting Tenants

The New Brunswick Residential Tenancies Act is the main law for rentals. Both landlords and tenants must follow its rules on notice, rent increases, deposits, and dispute resolution.

For a helpful overview, see Tenant Rights and Landlord Rights in New Brunswick.

How the Dispute Resolution Process Works

If you can't solve a dispute directly with your landlord, here are your options:

• File a formal complaint with the Tribunal
• Respond promptly to eviction notices or applications
• Request mediation if you want to try settling before a full decision

Once you've submitted your forms, the Tribunal will review the evidence from both sides, make a decision, and issue orders if needed.

Important Official Forms in New Brunswick

• Form RTB-1: Application for Assistance – Use this to start a Tribunal process for any general dispute, such as illegal entry, repairs, or rule violations. Submit this form if your landlord hasn't addressed your written concerns. Download RTB-1 here.
• Form RTB-2: Application for Dispute of Notice – If you've received a rent increase or eviction notice and believe it's not justified, use this form to dispute it within the permitted timeframe. Access RTB-2 here.
• Form RTB-3: Request to Withhold Rent – If your rental unit has serious repair needs, you can formally ask permission to withhold rent until issues are fixed. Example: Significant plumbing or heating problems. Get RTB-3 here.

Your Rights Throughout the Process

You're entitled to fair treatment and a proper hearing under New Brunswick law. The Tribunal must notify you in writing of any hearings and allow you to present evidence.

You cannot be evicted or penalized just for using your legal rights.

Tips for Protecting Yourself

• Keep written records of all communication with your landlord
• Save copies of forms, emails, and any notices you receive
• Learn about Understanding Rental Deposits: What Tenants Need to Know if your dispute involves your security deposit
• Reach out for early help if a conflict escalates—don't wait until deadlines pass

Common Questions About Dispute Resolution in New Brunswick

1. What kinds of issues can I bring to the Residential Tenancies Tribunal?
   Most disputes about repairs, rent, deposits, eviction notices, and unfair treatment can be brought before the Tribunal. Always check if your issue is covered before applying.
2. How long do I have to dispute a notice?
   Generally, you must respond within 7 days of receiving a notice of rent increase or eviction. Use the correct form and act quickly.
3. Do I need a lawyer to use the Tribunal?
   No, you do not need a lawyer, but you may choose to have an advocate or support person. The Tribunal is set up for self-represented tenants.
4. Can I withhold rent if repairs are not made?
   Only if you have received written approval from the Tribunal after submitting Form RTB-3. Do not withhold rent without a decision or permission.
5. Where can I get more information on tenant rights?
   Visit the Tenant Rights and Landlord Rights in New Brunswick page for an overview, or use government resources listed below.

How To: File a Dispute with the Residential Tenancies Tribunal

1. How do I start the dispute process?
   Download the appropriate form (usually Form RTB-1 or RTB-2), fill it out accurately, and submit it to the Tribunal by email, mail, or online through their portal.
2. What should I include with my application?
   Attach copies of all relevant documents: lease, communications, notices, and any supporting evidence.
3. How will I know the decision?
   The Tribunal will notify you of their decision by mail or email. You are entitled to a written explanation and order.

Key Takeaways

• The Residential Tenancies Tribunal protects tenant rights and is your go-to for rental disputes
• Always use official forms and follow all legal deadlines and procedures
• Document everything and seek help if unsure about your next steps

Need Help? Resources for Tenants

• New Brunswick Residential Tenancies Tribunal – official site
• Public Legal Education and Information Service of New Brunswick
• Common Issues Tenants Face and How to Resolve Them
• For finding a new home: Explore Houseme for nationwide rental listings

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1. Residential Tenancies Act (New Brunswick)
2. New Brunswick Residential Tenancies Tribunal
3. RTB-1: Application for Assistance (PDF)
4. RTB-2: Application for Dispute of Notice (PDF)
5. RTB-3: Request to Withhold Rent (PDF)

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