Getting Help for Repairs Problems in New Brunswick

Maintenance & Repairs New Brunswick 3 min read · published March 09, 2026 Flag of New Brunswick

As a tenant in New Brunswick, you may encounter repair issues in your rental unit. Understanding your rights and knowing how to address these problems is crucial. This guide will provide you with clear steps on how to get help for maintenance and repair issues in New Brunswick.

Understanding Your Rights and Responsibilities

In New Brunswick, both tenants and landlords have specific rights and responsibilities regarding maintenance and repairs. The Residential Tenancies Act governs these obligations, ensuring that rental properties are safe and habitable.

The Residential Tenancies Act sets minimum standards for safety and habitable conditions and requires landlords to address essential repairs in a timely way. Keep copies of all written repair requests and responses as part of your records.
Tenants must notify landlords of required repairs promptly, while landlords must address these issues in a reasonable timeframe.

For more detailed information, you can refer to the Tenant Rights and Landlord Rights in New Brunswick.

Common Repair Issues

  • Leaky faucets or pipes
  • Heating malfunctions
  • Electrical problems
  • Structural issues

Action Steps for Tenants

When and How to Report a Repair

If repairs are needed, start by notifying your landlord in writing. This creates a record of the request. Keep copies of all communications for your records.

Be specific in your written request: describe the problem, when you first noticed it, and what outcome you expect, and include a reasonable deadline for a response.

What to Do if Repairs Are Delayed

If your landlord does not address the repair within a reasonable time, you may contact the Residential Tenancies Tribunal for assistance. They can provide guidance on further steps, such as filing a formal complaint.

Document the delays and landlord responses, and note dates. If the problem persists, you may proceed with a Tribunal application according to the timeframe rules in your jurisdiction.
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In cases of emergency repairs, such as major plumbing leaks or complete heating failure, immediate action is required. Learn more about your rights in these situations by checking out Emergency Situations and Repairs: Tenant Rights and Responsibilities.

In an emergency, act quickly: contact the landlord immediately, call emergency services if there is immediate danger, and document what happened with photos. Follow up with a written note confirming what was done and what is needed next.

Forms and Resources

For formal disputes, tenants may need to complete specific forms. The Form 6 - Application for Assistance can be used when you require Tribunal intervention.

Access Form 6 online.

Where to Get Help

If you're dealing with ongoing maintenance problems, contacting a tenant advocacy group in your area can provide additional support and guidance.

Tenant Advice

Maintain a calm and cooperative approach when dealing with your landlord to keep the relationship amicable while still asserting your rights.

Conclusion

  • Understand and exercise your rights as a tenant in New Brunswick.
  • Document all repair requests and communications with your landlord.
  • Utilize the resources available if your repair issues remain unresolved.

For more information on dealing with tenancy issues, consider checking out Routine Repairs in Rental Units: Tenant and Landlord Responsibilities and explore Explore Houseme for nationwide rental listings to find new rental opportunities.

Need Help? Resources for Tenants

If you're having difficulty resolving repair issues, consider reaching out to:


1. Residential Tenancies Act, New Brunswick

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Marie Dubois
Marie Dubois

Bilingual Housing Rights Advisor, Tenant Rights Canada

Marie covers tenant rights across Quebec and the Atlantic provinces in both English and French. With a background in Quebec civil law and residential tenancy, she is a trusted voice on the Tribunal administratif du logement process and francophone tenant rights.