Living with a mental health condition can affect how you manage daily life in a rental and how you communicate with your landlord. This guide helps tenants in New Brunswick explain needs clearly, ask for reasonable accommodations, document how conditions affect housing, and protect privacy while staying safe at home. It explains practical steps — what to include in a written request, when medical information is appropriate, and how to keep records that support your case. You will also find guidance on what to do if a request is denied and how to access the Residential Tenancies Tribunal[1] and official forms[2] to resolve disputes. Keep the tone collaborative and focused on solutions to maintain stable housing.
Talking about your needs with your landlord
Start by reviewing your local rights and obligations in Tenant Rights and Landlord Rights in New Brunswick so you know what to expect from both sides. Approach the conversation as a practical request for a reasonable accommodation, focusing on how a specific change will help you meet tenancy obligations or keep your housing stable.
Prepare a clear written request
Put your request in writing so there is a clear record. A short, respectful letter or email is often best.
- Describe how the condition affects specific tenancy duties or daily routines.
- State the accommodation you are requesting and why it is reasonable.
- Offer practical examples or temporary solutions the landlord could consider.
- Set a reasonable timeframe for the landlord to respond and include preferred contact details.
When medical information is appropriate
Landlords may request enough information to understand the functional limitation and the need for accommodation, but they do not need full medical records. Provide only the information that shows how your condition affects your tenancy and what accommodation will address that limitation. If you cannot agree, you can apply to the Residential Tenancies Tribunal[1] for a decision under the Residential Tenancies Act[2].
Official forms and when to use them
- Application to the Residential Tenancies Tribunal (Application — Tenancy) — Use this form when a landlord refuses an accommodation and you need a tribunal order; for example, to allow a support person or an assistive device.
- Residential Tenancies Act (statute and official forms) — Consult this source for timelines and required notice forms, such as responses or counter-notices when disputes arise.
If a request is refused
If the landlord refuses or does not respond, follow up in writing, keep copies, and consider mediation or filing an application with the tribunal. You can also read practical steps on resolving disputes in How to Handle Complaints in Your Rental: A Tenant's Guide. If you are searching for a new accessible rental, Find rental homes across Canada on Houseme.
FAQ
- Do I have to tell my landlord about my mental health condition?
- No. You do not have to disclose a diagnosis. Share only what is needed to explain how your condition affects your tenancy and the accommodation you are requesting.
- What information can my landlord legally ask for?
- A landlord may request enough information to understand the functional limitation and the reasonableness of the accommodation but not detailed medical records or unrelated health history.
- What if my accommodation request is denied?
- Keep written records, ask for reasons in writing, and consider applying to the Residential Tenancies Tribunal[1] or using the official forms under the Residential Tenancies Act[2] to resolve the dispute.
How-To
- Document how your mental health condition affects daily activities and tenancy responsibilities.
- Write a concise accommodation request that states the change you need and a suggested solution.
- Provide limited supporting information from a health professional only if necessary to show functional impact.
- Keep copies of all communication, receipts, and records of conversations and follow up in writing.
- If the landlord refuses, file the appropriate application with the Residential Tenancies Tribunal and attach your documentation.
Key Takeaways
- Document requests and responses to build a clear record.
- Keep requests short, focused on solutions, and limit medical details.
- Use official tribunal forms and seek help early if a dispute arises.
Help and Support / Resources
- Residential Tenancies Tribunal (Government of New Brunswick)
- Residential Tenancies Act (Government of New Brunswick)
