Biometric Locks and Fingerprint Entry: Tenant Rights in New Brunswick

With new smart home technology, more New Brunswick landlords are installing biometric locks—such as fingerprint readers or facial recognition—on rental properties. But what does provincial law say about these high-tech entry systems, and what are your rights if you’re a tenant?

Understanding Biometric Locks in New Brunswick Rentals

Biometric locks use unique physical traits, like your fingerprint or facial features, for access. They offer convenience, but they also collect sensitive personal data. In New Brunswick, there is no legislation that specifically covers biometric or smart locks. Instead, general rules about privacy and entry from the Residential Tenancies Act (RTA) apply^[1].

• Tenants must consent to providing their biometric data, as it’s personal and sensitive.
• Landlords cannot require a tenant to use a biometric lock as the only way to enter their home.
• Every tenant must have access to their unit without giving up their privacy rights.

Landlords must respect a tenant’s right to peaceful enjoyment and privacy in keeping with New Brunswick law.

Privacy, Consent, and Alternatives

If your landlord wants to install a biometric lock, they should:

• Clearly explain what information will be collected and stored
• Describe how the technology works and who controls the data
• Offer another access option (like a traditional key or code) if you don’t want to use biometrics

If you feel your privacy is at risk, or that your landlord is not giving you a reasonable alternative, you can seek advice from the Residential Tenancies Tribunal (see Resources below).

Your Rights If Biometric Locks Are Installed

Under the New Brunswick Residential Tenancies Act, landlords must:

• Respect your right to privacy and peaceful enjoyment of your home
• Only enter your unit in a lawful manner (usually with written notice, except emergencies)
• Not change the locks or restrict access without proper legal process

Biometric locks do not change these basic rental rules. If you believe your landlord is infringing on your rights, document it in writing and take steps as outlined in the official complaint process.

Can a Landlord Force You to Use a Biometric Lock?

No. In New Brunswick, you cannot be forced to use a fingerprint or facial recognition system to access your home. Landlords must provide a reasonable alternative, such as a key or PIN code lock, if requested.

For a full overview of landlord and tenant obligations, see Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

What To Do If You’re Concerned About Biometric Entry

If your landlord installs or proposes a biometric lock, here are steps to take:

• Ask what type of data is collected, how it’s stored, and who can access it
• Request a written policy on biometric data use
• Insist on an alternative entry method if you’re not comfortable
• Document conversations in writing, in case of a future dispute
• If issues remain unresolved, contact the Residential Tenancies Tribunal

New to your rental? Review Essential Tips for Tenants When Moving Into a New Rental Home for practical checklists on starting your tenancy smoothly.

Filing a Complaint with the Residential Tenancies Tribunal

The Residential Tenancies Tribunal of New Brunswick handles disputes on entry and privacy. If you feel your rights are being violated, file a Tenant Application for Assistance (Form 6).

• Form: Tenant Application for Assistance (Form 6)
• When to use: If your landlord is installing biometric locks without proper consent, or denying reasonable alternatives
• How to use: Download and complete Form 6 from the official government website, attach supporting documents, and submit it to the Tribunal in person, by mail, or by email

The Tribunal can order remedies if your landlord isn’t following New Brunswick rental law.

Related Tenant Rights in New Brunswick

For a summary of rights specific to your province, see Tenant Rights and Landlord Rights in New Brunswick. You may also want to explore Search Canadian rentals with interactive map view when seeking out homes that meet your privacy preferences.

1. Can my landlord in New Brunswick require my fingerprint for entry?
   No, landlords must give you a choice. You cannot be forced to use biometric entry—there must be an alternative.
2. What should I do if the biometric lock stops working or I am locked out?
   Immediately inform your landlord, request timely repair or alternative access, and document all correspondence for your records.
3. Is my biometric data protected under New Brunswick tenancy law?
   While the law does not mention biometrics specifically, privacy principles apply and you have the right to control your own data.
4. How can I make a formal complaint about a privacy or entry issue?
   Use Form 6, Tenant Application for Assistance, available from the tribunal. Submit supporting documents as evidence.
5. Can my landlord change the locks and only give me biometric access?
   No. Changes to access must include a reasonable non-biometric option and follow New Brunswick law.

Conclusion: Key Takeaways for New Brunswick Tenants

• Biometric locks are not prohibited, but you have a right to refuse their use
• Always request a non-biometric alternative if you value your privacy
• If you have concerns, document everything and seek help from the Residential Tenancies Tribunal

Staying informed helps protect your rights and rental experience. Reach out if you need legal advice or support.

Need Help? Resources for Tenants

• Residential Tenancies Tribunal of New Brunswick: Tribunal website, forms, and resources
• Form 6 — Tenant Application for Assistance: Download official form
• General tenant support: Service New Brunswick: 1-888-762-8600
• Find supportive resources, guides, and legal facts on Tenant Rights and Landlord Rights in New Brunswick
• Search Canadian rentals with interactive map view if you’re looking for privacy-conscious homes across Canada

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1. Residential Tenancies Act, New Brunswick. See the official legislation: New Brunswick Residential Tenancies Act
2. Residential Tenancies Tribunal of New Brunswick – Official Board Website

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