Facing rejection on a rental application in Manitoba can feel discouraging, but it's important to know that renters have legal protections. Understanding your rights helps ensure you are treated fairly, especially when it comes to discrimination and accessibility concerns. This article explains the rules for landlords, your options if you believe you were treated unfairly, and how to confidently move forward when seeking a home in Manitoba.
Can Landlords Reject Rental Applications?
Yes, Manitoba landlords have the right to accept or reject rental applications, but there are legal limits to how and why these decisions are made. Under Manitoba's Residential Tenancies Act, landlords cannot refuse applicants for reasons prohibited by the Human Rights Code, such as race, gender, family status, disability, or other protected grounds.[1]
Common Reasons for Rejection (and What’s Not Allowed)
- Credit or income concerns
- References from previous landlords
- History of missed rent or damage
However, landlords cannot reject your application for reasons such as:
- Your ethnic background or religion
- Having children or being pregnant
- Your marital or family status
- Receiving government assistance (e.g., social assistance or disability benefits)
- Requiring accommodations for a disability
If you think your rejection was based on one of these protected grounds, you may have a case for discrimination.
Discrimination and Accessibility: Your Protections
In Manitoba, the Manitoba Human Rights Code protects tenants from discrimination at all stages, including rental applications.[2] This means landlords must provide equal access to housing, make reasonable accommodations for disabilities, and cannot use screening criteria that unfairly disadvantage protected groups.
For examples of common tenant issues during the application and rental process, see Common Issues Tenants Face and How to Resolve Them.
What Can You Do If You Think Your Application Was Unfairly Rejected?
If you suspect discrimination or an accessibility issue led to your rejection:
- Ask the landlord (in writing) for their specific reason for rejecting your application
- Document any discriminatory statements or requirements
- File a complaint with the Manitoba Human Rights Commission if you feel your rights were violated
The Human Rights Commission investigates claims of discrimination and can order remedies for unfair treatment.
If you decide to submit a formal complaint, use the form named "Complaint of Discrimination" (no specific number). This form is available on the official Manitoba Human Rights Commission website. Fill it out with details of your experience—include dates, facts, and any evidence (emails, texts). For example, if a landlord said they don't rent to families with children, record this and attach it to your complaint. Submit the form online or by mail as instructed on the Commission's site. The Commission will review your application before deciding on next steps.
Where Else Can Tenants Get Help?
The Residential Tenancies Branch of Manitoba oversees landlord and tenant matters, including application disputes. While the Branch does not handle discrimination cases, it can help answer questions about rights and rental process rules.
For a full overview of tenant and landlord law in the province, review Tenant Rights and Landlord Rights in Manitoba.
Understanding Rental Deposits and Application Fees
Landlords in Manitoba can only collect a security deposit (damage deposit) after accepting your application—not before. Charging non-refundable application fees is not allowed. For more details, see Understanding Rental Deposits: What Tenants Need to Know.
Summary: Steps to Take After a Rental Application Rejection
- Request the reason for rejection in writing
- Keep records of all communication
- Review your credit and references for accuracy
- If you think the reason was illegal, submit a complaint with the Manitoba Human Rights Commission
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FAQ: Rental Application Rejection in Manitoba
- Can a landlord refuse my rental application for having pets?
Landlords can set their own pet policies, unless the animal is a service or support animal required because of a disability. In those cases, refusing the application may count as discrimination. - Do I get my security deposit back if my application is denied?
Security (damage) deposits cannot be collected until after your application is accepted. If you were wrongly charged beforehand, you are entitled to a refund. - What if a landlord asks about my source of income?
You can be asked about your ability to pay rent, but rejecting you solely because you're on social assistance or disability support is prohibited under the Human Rights Code. - Where do I file a discrimination complaint as a tenant?
Discrimination complaints are handled by the Manitoba Human Rights Commission, not the Residential Tenancies Branch. - Is there a limit on how many applications I can make, or can I apply elsewhere immediately?
There is no limit. You are free to apply to as many rentals as you wish, and to pursue other options at any time.
Conclusion: Key Takeaways for Tenants
- Landlords in Manitoba can reject applications, but not for discriminatory reasons.
- Always ask for written reasons and keep records if you're turned down.
- You can file a complaint if you believe you were unfairly denied based on a protected ground.
Need Help? Resources for Tenants
- Residential Tenancies Branch – Manitoba: For questions about the rental process and tenant rights.
- Manitoba Human Rights Commission: For discrimination complaints and information about your rights under the Human Rights Code.
- Manitoba Housing (Government supports and affordable housing)
- Tenant Rights and Landlord Rights in Manitoba: The full overview of rental law in your province.
