Mental Health Crisis Plans in Tenancy Agreements MB

Tenants in Manitoba who live with mental health concerns may want a written crisis plan included in their tenancy agreement or kept on file with a landlord or property manager. A crisis plan describes steps to protect safety, privacy and housing stability during an acute episode — for example who can enter the unit, emergency contacts, temporary supports, or a preferred contact person for the landlord to call. Knowing how to ask for a plan and what provincial rules provide helps renters preserve their home while managing health needs. This guide explains practical steps tenants can take in Manitoba, how to request reasonable accommodation, when to document issues, and which official resources and forms to use.

How crisis plans relate to tenancy law in Manitoba

The Residential Tenancies Branch oversees disputes and landlord-tenant rules; you can raise accommodation issues there if needed. Residential Tenancies Branch^[1] The provincial Residential Tenancies Act sets duties for landlords on habitability and quiet enjoyment, and human-rights protections may apply to health-related accommodations. Residential Tenancies Act^[2] A written crisis plan is usually a practical accommodation or agreement between tenant and landlord; it does not replace legal protections but can strengthen a tenant's position if a dispute arises.

What a crisis plan can include

• Emergency and support contacts so the landlord knows who to call in a crisis.
• Consent for entry: when, how and by whom a landlord or support worker may enter.
• Preferred supporters or substitute contacts the tenant authorizes to speak on their behalf.
• Communication preferences, including how to give notices during or after an episode.
• Temporary accommodations like flexible payment timelines or other short-term arrangements.

How to ask your landlord for a crisis plan

Start by asking in writing so there is a record. Explain the accommodation you need, suggest specific wording for the plan, and offer relevant supporting documents. Linking to a sample plan or inviting a brief meeting can make it easier to agree on terms. If the landlord has concerns about privacy or entry, clarify limits and times when entry is allowed for safety reasons.

Official forms and when to use them

If you and your landlord cannot agree, the Residential Tenancies Branch provides dispute-resolution routes and forms. Use the Application for Dispute Resolution when an accommodation request is refused and you want the Branch to review the case; explain the accommodation requested and include copies of your documents as evidence. For notices or to end a tenancy, use the RTB notice forms listed on the official forms page. RTB forms and guides^[3]

Practical documentation tips for tenants

• Keep dated copies of all written requests, responses, and any medical or support letters.
• Send important requests by email or registered mail so delivery is recorded.
• Draft the proposed crisis plan language and share it with the landlord to speed agreement.

FAQ

Can a landlord require a tenant to have a crisis plan?

No. A landlord cannot force a tenant to adopt a health plan. A tenant may choose to share a plan as part of a reasonable accommodation request, but any plan should be voluntary and respect privacy.

Does a crisis plan protect me from eviction?

A plan can help prevent misunderstandings and provide evidence of reasonable efforts, but it does not guarantee protection from eviction if there is serious damage or repeated breaches of the rental agreement. If eviction threatens you, contact the Residential Tenancies Branch for guidance.

What if my landlord refuses to make reasonable accommodations?

If a landlord refuses an accommodation without a valid reason, you can apply to the Residential Tenancies Branch for dispute resolution or consider a human-rights complaint depending on the issue and evidence.

How-To

1. Gather documentation: collect medical notes, support letters, and relevant records that explain the accommodation you need.
2. Contact your landlord in writing to request a meeting or to propose the crisis plan wording.
3. Propose clear plan language covering contacts, entry rules, and temporary supports so both parties know expectations.
4. Provide supporting evidence if asked and keep copies of everything you send or receive.
5. If you cannot reach agreement, file an Application for Dispute Resolution with the Residential Tenancies Branch and attach your documentation.
6. Keep all signed agreements and communications; store them with rent receipts and move-in inspection records for future reference.

Help and Support / Resources

• Contact the Residential Tenancies Branch
• Residential Tenancies Act (policy and minimum standards)
• Contact Manitoba Human Rights Commission (accommodation guidance)

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1. [1] Residential Tenancies Branch - Government of Manitoba
2. [2] Residential Tenancies Act - Government of Manitoba
3. [3] RTB forms and guides - Residential Tenancies Branch

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