Tenant and landlord responsibilities
When a landlord supplies an appliance as part of the rental, the landlord is generally responsible for keeping it in safe, working condition. Manitoba tenancy rules set out repair and maintenance duties under provincial law and dispute processes for unresolved problems[1].
- Landlord must ensure supplied appliances are safe and in good working order and must carry out routine maintenance when needed.
- Tenants should use appliances properly, report faults promptly in writing, and allow reasonable access for repairs.
- Document problems with dated photos, messages, and receipts so you have evidence if a dispute arises.
Repairs, replacements and reasonable timelines
Minor repairs can usually be completed quickly, but replacement of a major appliance may take longer depending on availability and the cost involved. If an appliance affects habitability (for example, lack of heat or a fridge failure that spoils food), request prompt action and explain the urgency in writing. If repair obligations are ignored, tenants can escalate the issue to the Residential Tenancies Branch or use the formal dispute process[2]. For common guidance on who pays and how repairs are handled, see Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.
When communicating, be clear about the problem, include dates and photos, and state what remedy you want (repair or replacement). If you plan to use receipts or pay for emergency service yourself, keep originals and note the reason you paid. You can also Find rental homes across Canada on Houseme to search for alternate housing if a unit becomes intolerable while waiting for repairs.
When a tenant may be charged or have costs deducted
- Landlords may charge tenants for damage caused by tenant negligence or misuse beyond normal wear and tear.
- If a tenant arranges and pays for a repair without landlord consent, the tenant should get pre-approval in writing to avoid disputes about reimbursement.
- Keep receipts and records of any payments or agreements to support claims for reimbursement or deposit adjustments.
FAQ
- Can a landlord remove a supplied appliance during my tenancy?
- A landlord generally should not remove a supplied appliance without discussing changes with the tenant; if the appliance was part of the rental agreement, removing it could amount to altering the tenancy and may be restricted under Manitoba tenancy rules.
- What if an appliance causes health or safety risks?
- If an appliance poses a health or safety risk, report it immediately in writing and request an urgent repair; if the landlord does not act, contact the Residential Tenancies Branch for dispute resolution options[2].
- Can I arrange my own repair and deduct the cost from rent?
- Only do this if you have clear written permission from the landlord or a tribunal order allowing deduction; otherwise seek dispute resolution to avoid potential liability.
How-To
- Submit a written repair request to your landlord, dated and with photos attached.
- Agree on a reasonable time for access and allow the landlord or contractor to inspect and repair the appliance.
- If the landlord does not respond, file an Application for Dispute Resolution with the Residential Tenancies Branch and include your documentation.
- Keep copies of all communication, receipts and photos until the issue is resolved.
Key Takeaways
- Landlords are typically responsible for maintaining appliances they supply.
- Document problems clearly and give written notice before escalating a dispute.
- Use the Residential Tenancies Branch process for unresolved repair issues.
