Gathering clear witness statements can make a big difference for a tenant preparing for a Manitoba RTB hearing. This guide explains, in plain language, how tenants can ask witnesses to describe what they saw or heard, how to record dates and details, and how to keep statements reliable and admissible. It also points you to the official Residential Tenancies Branch resources and the key forms you may need, and gives practical examples tenants can follow when preparing for dispute resolution in Manitoba.
What a witness statement is and why it helps
A witness statement is a written account from someone who saw or heard something relevant to your dispute at the Residential Tenancies Branch (RTB)[1]. Statements help the RTB understand events, timelines and who was involved. Good statements are dated, signed, and focus on facts rather than opinions.
When to collect witness statements
- Collect statements as soon as possible after the event while memories are fresh and dates are clear.
- Ask for contact details so the RTB can follow up if the hearing needs clarification.
- If the dispute involves safety or health issues, collect statements that describe conditions, dates, and any attempts to fix the problem.
How to ask a witness and what to include
When you ask someone to provide a statement, be respectful and explain why the statement matters for a hearing. Offer a simple template: date of incident, location, exactly what the witness saw or heard, and whether they are willing to attend a hearing or be contacted. Keep questions neutral and avoid coaching answers.
Formatting a clear witness statement
- Start with the witness name, address, and contact information, followed by the date the statement was written.
- Record exact dates and times for events whenever possible.
- Use plain numbered paragraphs for separate events to make references easy during hearings.
- Include whether the witness can attend a hearing or be reached by phone or email.
Evidence and supporting documents
Pair witness statements with other evidence: photos, text messages, repair requests, or rent receipts. Label and date every item and keep originals where possible. If the witness took photos, ask them to note the date and context in the statement.
Using RTB forms and filing your application
The main step to start a dispute in Manitoba is the Application for Dispute Resolution (the RTB application form). Attach your witness statements and any supporting documents when the RTB asks for evidence[3]. Read the RTB instructions about how and when to submit documents, and prepare copies for the landlord and the RTB.
What to expect at a hearing
- Hearings can be by phone, video, or in person; confirm arrangements early and tell witnesses how they will participate.
- The RTB may accept written statements and also allow witness questioning during the hearing.
- Organize statements in the order you will present them and have a simple cover list for the adjudicator.
Privacy and consent
Tell witnesses how their information will be used and get consent to share their statements with the RTB and the landlord. Avoid including unrelated personal details in a public statement.
Related tenant topics
If your dispute concerns repairs, safety, or complaints, you may find practical help in How to Handle Complaints in Your Rental: A Tenant's Guide and in the provincial rights overview Tenant Rights and Landlord Rights in Manitoba.
FAQ
- How long does it take to prepare a witness statement?
- Most statements take 15–30 minutes; focus on clear facts, dates, and what the witness personally observed.
- Can a witness be anonymous?
- The RTB usually needs contact information to verify testimony; discuss privacy concerns with the RTB before filing.
- Can a landlord submit witness statements too?
- Yes. Both parties can submit witness statements and the RTB considers all admissible evidence when deciding a case.
How-To
- Identify witnesses who directly saw or heard relevant events and ask if they are willing to provide a written statement.
- Provide a simple template and request that witnesses include dates, locations, and a clear sequence of events.
- Collect signed and dated statements, and confirm whether witnesses can attend the hearing or be contacted by the RTB.
- Attach statements and supporting documents to your RTB application or provide them when the RTB requests evidence.
- Keep copies for yourself and provide copies to the landlord as required, following RTB filing rules.
Key Takeaways
- Collect statements quickly, clearly, and with dates to preserve accuracy.
- Use signed, dated statements and pair them with photos or documents where possible.
- Follow RTB filing instructions and deadlines so evidence is accepted.
Help and Support / Resources
- Residential Tenancies Branch - Government of Manitoba
- The Residential Tenancies Act (Manitoba)
- RTB forms and instructions - Government of Manitoba
