When a British Columbia tenant wins an order from the Residential Tenancy Branch (RTB) but the landlord fails to comply, it can feel frustrating and uncertain. Understanding your next steps ensures your rights are protected and the law is on your side. This guide explains what you can do if an RTB order isn’t being enforced, what forms you’ll need, and where to turn for more help—all under the Residential Tenancy Act.^[1]

Who Enforces Tenancy Orders in British Columbia?

In BC, landlord-tenant disputes are resolved by the Residential Tenancy Branch (RTB), not the Landlord and Tenant Board (LTB), which is specific to Ontario. RTB decisions and orders are legally binding, but the RTB itself does not directly enforce its orders—this responsibility may shift to the provincial courts if a landlord or tenant does not comply.

Common Types of RTB Orders Tenants Seek to Enforce

• Orders for repayment of a security deposit
• Orders requiring landlords to make repairs or address safety issues
• Orders to return personal property
• Orders regarding wrongful eviction compensations

You have the right to see that a valid order is respected. If your landlord ignores the order, legal steps are available to you, as outlined below.

What If the Order Isn’t Followed? How BC Tenants Can Get Enforcement

When a landlord does not comply with a valid RTB order, tenants can seek enforcement through the BC Provincial Court (Small Claims Court in most cases). This means you file the RTB order with the Court, asking them to use their authority to enforce compliance.

Step-by-Step: Enforcing Your RTB Order

1. Get a Certified Copy of Your Order: Obtain a certified copy of your decision or order from the RTB. Call RTB or check your online Dispute Resolution file.
2. File the RTB Order with Small Claims Court: BC’s court system treats the RTB order as a court judgment. Bring your certified copy and fill out the Notice of Claim (Form 1) if you need to start a claim, or the necessary Court forms to register the order.
3. Ask for Enforcement Measures: The Court can help collect money owed or order action. Methods might include wage garnishment or seizure of assets if the issue is financial.
4. Serve the Documents: You must serve the landlord (or party owing) with the court-stamped documents.
5. Follow Up with the Court: If the landlord still does not comply, follow court processes to continue enforcement.

This process can take some time, so document all attempts to communicate with the landlord and keep copies of related paperwork.

Key Forms and How to Use Them

• Notice of Claim (Form 1): Use this to file your claim if the RTB order involves payment or other compliance. Download from the BC Courts. Example: You were awarded the return of a damage deposit but the landlord has not paid—use Form 1 to ask the Court to enforce the order.
• Enforcement Instructions: The Court registry can provide further guidance based on the specifics of your case.

For issues related to deposits, repairs, or landlord responsibilities, see Common Issues Tenants Face and How to Resolve Them, which explains possible dispute types and solutions.

Tip: Save emails, texts, and letters between you and your landlord. This documentation can help your case if further court action is needed.

Your Rights as a British Columbia Tenant

British Columbia law gives tenants many protections—including legal recourse if a landlord ignores an official order. To see an overview of what you're entitled to, visit Tenant Rights in British Columbia. Know your responsibilities too, so you can proceed confidently and fairly.

Other Common Disputes Where Enforcement May Be Needed

• Non-return of security deposits at move-out
• Unresolved repair or maintenance orders
• Unlawful rent increases or deducting unauthorized charges

For a complete explanation of landlord and tenant obligations, see the guide Obligations of Landlords and Tenants: Rights and Responsibilities Explained.

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Frequently Asked Questions (FAQ)

1. What if my landlord ignores a Residential Tenancy Branch order?
   You may file the RTB order with the Provincial (Small Claims) Court and ask the Court to enforce it. This can include methods like garnishing wages or liens on property.
2. How much does it cost to file for enforcement in BC?
   Court filing fees apply for registering an RTB order with Small Claims Court. Fee waivers may be available if you meet income criteria.
3. Can I get help from the RTB once the order is made?
   No, the RTB does not enforce orders themselves. Once the order is final, you need to use the Court system for enforcement.
4. What kind of orders can be enforced this way?
   Orders involving payment of money, return of property, or action required by a landlord or tenant can be enforced through Provincial Court.
5. Do I need a lawyer for enforcement?
   Tenants are not required to have a lawyer to enforce an RTB order, but legal advice or advocacy can be helpful for complex cases.

Conclusion: Key Takeaways for BC Tenants

• If your landlord does not comply with an RTB order, you can use Small Claims Court for enforcement.
• Gather all documentation and use official forms as required.
• Resources and advocacy organizations are available to guide you through the process.

This process may seem daunting but ensures your tenant rights are respected under BC law.

Need Help? Resources for Tenants

• Residential Tenancy Branch (RTB) – BC Government: Main portal for tenancy issues, forms, and information.
• Contact the RTB: Get help by phone or in person; ask about getting a certified copy of your order.
• RTB Dispute Resolution: Start new applications or learn how past decisions are handled.
• BC Small Claims Court: Find court process guides and filing details for enforcement.
• Tenant Resource & Advisory Centre (TRAC): Free, province-wide tenant legal info and advocacy.

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^[1] Read the Residential Tenancy Act of British Columbia

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