How RTB orders help renters in British Columbia
An RTB order is an official decision from the provincial Residential Tenancy Branch that explains the outcome of a tenancy dispute under the Residential Tenancy Act. You can use an RTB order to show a prospective landlord or housing agency how an issue was resolved, especially when the order shows you met obligations or a landlord was ordered to make repairs. When contacting new landlords, attach a concise one-page summary of the order and supporting evidence to make it easy for them to see the outcome.
What to collect and how to organize it
- Certified copy of the RTB order and any hearing notes or decision text.
- Receipts and bank records showing rent payments, security deposit payments, or refund transactions.
- Photos and repair records that relate to the dispute, including dates and descriptions of problems fixed.
- Copies of any notices, application forms, or written communications exchanged with the landlord.
- Contact list of witnesses or support workers who can confirm key events or repairs.
How to present an RTB order when applying for housing
When you apply for a rental, include a short cover note (one page) that summarizes the RTB outcome, the dates involved, and any remedies ordered. Attach the RTB order and 1–2 pages of key supporting items (for example, payment receipts or photos). If privacy is a concern, redact sensitive financial details and offer to provide originals in person. You can also explain steps you took to resolve the issue and any ongoing compliance (for example, proof of completed repairs).
If you need help understanding what to include, read Understanding Rental Deposits: What Tenants Need to Know for details on deposit documentation and how it can support your application. You may also find practical move-in and communication tips in What Tenants Need to Know After Signing the Rental Agreement. When searching listings, consider using a national search tool such as Find Vancouver apartments for rent to find potential units and then attach your documentation when applying.
Official forms and legislation you should know
Name of the tribunal: Residential Tenancy Branch[1]. Key legislation: Residential Tenancy Act[2]. Primary form to start or review dispute outcomes: the official "Application for dispute resolution" and related guidance on how to get decision documents from the RTB (see official guidance linked below)[3].
When to use the application: tenants file an application for dispute resolution to ask the RTB to resolve issues like unpaid rent claims, deposit disputes, or repair orders. Practical example: after your landlord withheld part of your deposit and you win an order requiring repayment, obtain a certified copy of that order and include it with future rental applications to show the dispute was resolved in your favour.
FAQ
- What is an RTB order?
- An RTB order is a written decision from the Residential Tenancy Branch resolving a tenancy dispute under the Residential Tenancy Act.
- Can I show an RTB order when applying for a rental?
- Yes. You can present an RTB order as evidence of how a dispute was resolved; provide a clear summary and supporting documents to prospective landlords or housing agencies.
- How long do RTB orders remain relevant?
- RTB orders remain part of the dispute record. Landlords focus on recent history, so explain context, show corrections, and provide updated evidence when possible.
How-To
- Obtain a certified copy of your RTB order and save the full decision text.
- Gather supporting evidence: receipts, photos, repair invoices, and written communications.
- Create a one-page timeline of key dates and outcomes from the dispute so landlords can read it quickly.
- Attach the one-page summary, RTB order, and 1–2 supporting documents when applying for a rental, and follow up within 7 days.
- Keep originals safely stored and bring copies to viewings or interviews with landlords or housing providers.
Help and Support / Resources
- Residential Tenancy Branch - Official guidance and forms
- Residential Tenancy Act - BC Laws
- Apply for dispute resolution and order documents
