What should I do if my landlord won't fix a broken lock?

If a broken lock compromises your security, notify your landlord in writing. If there's no quick response, you can file an Application for Dispute Resolution (RTB–12) with the Residential Tenancy Branch to request an order for repairs.

Are smoke alarms required by law in my BC rental?

Yes, BC tenancy law requires functioning smoke alarms. Tenants must not tamper with alarms, and landlords are responsible for installation and maintenance.

Can I change the locks on my own for extra security?

No, tenants may not change locks without the landlord's written permission, unless it's an emergency. Landlords must also have access unless the RTB permits otherwise.

What happens if my rental becomes uninhabitable due to safety issues?

You may be able to reduce or end your tenancy and request compensation via the Residential Tenancy Branch if the unit is unsafe. Document all hazards and dialogue.

Does my landlord have to fix mold and pest problems?

Yes. Mold and pest issues affecting safety must be addressed by the landlord. If ignored, file a complaint or dispute.

Tenant Safety and Security Rules in BC Rentals

Safety & Security British Columbia published July 01, 2025

Feeling safe and secure in your rental home is a fundamental right for every tenant in British Columbia. Whether you’re moving in, weighing a lease renewal, or considering a complaint about hazards, BC law is clear: landlords must provide safe, healthy housing, and tenants should know their rights and steps if issues arise. This guide explains essential safety and security rules in BC rentals, so you can protect yourself and know when to take action.

Your Rights to a Safe and Secure Home in BC

The Residential Tenancy Act of BC sets the framework for all rental agreements. In practical terms, both landlords and tenants have important roles in ensuring a safe living environment.

Landlords are legally responsible for keeping the rental property in a state that meets health, safety, and local housing standards.
Tenants must keep their unit reasonably clean and report any safety issues promptly.

Serious hazards such as faulty locks, broken windows, mold, or heating failures should be addressed immediately. If you spot such issues, contact your landlord in writing right away.

Key Health and Safety Hazards to Watch For

Hazards can range from fire code violations to pest infestations and poor ventilation. Learn more about environmental dangers and your responsibilities at Health and Safety Issues Every Tenant Should Know When Renting.

Common Security Protections in BC Rentals

Security protections for BC tenants include:

Working locks on all entry doors and windows.
Functional smoke alarms and, in some cases, carbon monoxide detectors.
Exterior lighting in entryways and common areas.
Safe building access (e.g., in apartments, controlled entry systems).

While landlords hold keys and may access your unit for valid reasons, they must give proper notice except in emergencies (usually 24 hours in BC).

Tip: Always keep a written record of maintenance/repair requests, ideally by email or an online portal if available.

Reporting Safety and Security Problems

If you discover a hazardous condition or missing security feature, here are your options:

Alert the landlord in writing, describing the risk and urgency.
If there is no prompt response, escalate by calling environmental health inspectors or local authorities if danger persists.
If the issue is unresolved, you can apply to the Residential Tenancy Branch of BC (RTB).

For step-by-step advice on documenting safety concerns and starting a paper trail, visit How to Handle Complaints in Your Rental: A Tenant’s Guide.

Forms: What You Need and When

Application for Dispute Resolution (RTB–12)

This is the official form to use if your landlord fails to resolve a significant safety or security problem. For example: if your building entry door lock is broken and your landlord won’t repair it, after informing them in writing, you may file this application.
Fill out the Application for Dispute Resolution (RTB–12) and submit it through the Residential Tenancy Branch.
Practical tip: Include supporting evidence, such as dated photos, written requests, and any relevant inspection notes.

Who Enforces Tenant Safety in BC?

The BC Residential Tenancy Branch (RTB) is the main government authority handling rental housing disputes in the province. The RTB resolves issues and can order repairs, compensation, or even the termination of a tenancy if it’s unsafe.

Relevant Legislation and Fact Resources

As a BC tenant, your rights and responsibilities regarding health, safety, and security are governed mainly by the Residential Tenancy Act. For a helpful summary, visit Tenant Rights in British Columbia.

Looking for secure rentals or safer apartment options? Find Vancouver apartments for rent and across BC using filtering and map-based tools.

FAQ: Safety and Security in BC Rentals

What should I do if my landlord won't fix a broken lock?
If a broken lock compromises your security, notify your landlord in writing. If there’s no quick response, you can file an Application for Dispute Resolution (RTB–12) with the Residential Tenancy Branch to request an order for repairs.
Are smoke alarms required by law in my BC rental?
Yes, BC tenancy law requires functioning smoke alarms. Tenants must not tamper with alarms, and landlords are responsible for installation and maintenance.
Can I change the locks on my own for extra security?
No, tenants may not change locks without the landlord’s written permission, unless it’s an emergency. Landlords must also have access unless the RTB permits otherwise.
What happens if my rental becomes uninhabitable due to safety issues?
You may be able to reduce or end your tenancy and request compensation via the RTB if the unit is unsafe. Document all hazards and dialogue.
Does my landlord have to fix mold and pest problems?
Yes. Mold and pest issues affecting safety must be addressed by the landlord. If ignored, file a complaint or dispute.

How To: Take Action about Safety Problems

How can I start a dispute with my landlord about repairs or safety?
1. Write a dated repair request to your landlord describing the problem.
2. Save evidence (e.g. photos, email threads).
3. If not resolved, complete the RTB–12 Application for Dispute Resolution and submit it to the RTB.
4. Prepare for your hearing with evidence and, if possible, witness statements.
How do I file a complaint about an urgent hazard (like broken heat in winter)?
Contact your landlord immediately in writing, note the urgency, and request emergency repair. If unresolved within a reasonable time, use the RTB–12 Application for Dispute Resolution for emergency repairs.
What documents should I collect before applying to the RTB?
Gather all relevant photos, maintenance records, complaint emails/letters, and any evidence showing the issue and your communication.

Key Takeaways for BC Tenants

Landlords must provide (and maintain) safe, secure, and healthy rental housing in BC at all times.
Tenants should document and report problems in writing. If not resolved, apply through the RTB using the correct form.
Knowing your rights empowers you to act quickly when health or safety issues arise.

Staying informed can help you enjoy peace of mind throughout your tenancy, knowing what steps you can take to resolve problems quickly.

Need Help? Resources for Tenants

Residential Tenancy Branch (BC) – contact and online tools
Residential Tenancy Act (legislation details)
Tenant Rights in British Columbia
Tenant Resource & Advisory Centre (TRAC BC) – advocacy and information

[1] Residential Tenancy Act (British Columbia)
[2] Residential Tenancy Branch, Government of British Columbia
[3] Application for Dispute Resolution (RTB–12), Government of British Columbia