Tenant Rights for Newcomers and Refugees in BC: A Practical Guide

Finding a safe, affordable home is one of the first priorities for newcomers and refugees arriving in British Columbia. Navigating the local rental market can be challenging, especially when you're unfamiliar with Canadian tenancy laws. Thankfully, BC’s housing legislation protects all tenants—regardless of immigration status—ensuring access to basic rights, fair treatment, and safe living conditions from day one.

Who is Protected Under BC Tenancy Law?

In British Columbia, all residential tenants—even those who are new to Canada or have refugee status—are protected by the Residential Tenancy Act (RTA). This means landlords cannot discriminate based on where you’re from, your citizenship, or your refugee status. The law applies to most rental accommodations, including apartments, rooms, and houses, as long as there is a formal or informal rental arrangement.

What are Your Basic Tenant Rights?

  • Protection from unfair eviction: Landlords must follow legal steps before ending your tenancy.
  • Right to safe and habitable housing: Your rental must meet health and safety standards (see Health and Safety Issues Every Tenant Should Know When Renting).
  • Right to privacy: Landlords cannot enter your home without proper notice.
  • Protection from discrimination: Human rights law protects all tenants from discrimination in housing.

Be sure to review the Tenant Rights in British Columbia for a full summary of key rights and responsibilities.

Securing a Rental: What to Expect

Newcomers may be asked for references or credit history, which can be hard if you’re new to Canada. Landlords cannot ask for anything unreasonable or refuse to rent based only on your newcomer or refugee status.

  • You generally have to pay a security deposit (maximum half a month’s rent).
  • Landlords should provide a written rental agreement before you move in.

For more details on deposits and how to protect yourself, see Understanding Rental Deposits: What Tenants Need to Know.

Understanding Agreements and Moving In

The rental agreement outlines the rules for your tenancy—always read and ask for a copy in your language if needed. After signing, your landlord should walk through the unit with you and fill out a Condition Inspection Report.

Official Forms You’ll Encounter:

  • Condition Inspection Report (RTB-27):
    • Use: Completed when you move in and out, documents the condition of your home to protect your deposit.
    • Practical Tip: If you don’t agree with the report, make notes and sign only what you agree to.
    • Get the report form from the BC government
  • Residential Tenancy Agreement (RTB-1):

Tip for Newcomers

If you have trouble understanding rental forms or communicating with your landlord, you have the right to get help from a friend or settlement worker.

Common Issues and What to Do

As a newcomer or refugee, issues can arise such as unsafe living conditions, repair delays, or unfair rent increases. Tenants should:

  • Document problems (e.g., take photos of repair needs).
  • Request repairs in writing from your landlord.

If the issue is not resolved, you may apply to the Residential Tenancy Branch, BC’s official tribunal handling disputes.

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Information for handling other issues like lease renewals, rent increases, and complaints can be found in Common Issues Tenants Face and How to Resolve Them.

If you are new to searching for rentals, Find rental homes across Canada on Houseme with user-friendly tools and up-to-date local listings.

How to Respond to Problems or Notices

If you receive a notice (for example, a notice of rent increase or eviction), act promptly:

  • Read the notice carefully; ask for help if it’s unclear.
  • If you disagree, file a dispute with the Residential Tenancy Branch before the deadline on your notice.
  • Use the correct government forms and keep copies for your records.

Staying organized and getting help early can protect your rights and keep your housing secure.

FAQ: Tenancy Rights for Newcomers and Refugees in BC

  1. Do refugee or immigration status affect my right to rent in BC?
    No. All tenants, regardless of status, are protected by BC tenancy law and cannot be denied housing based on immigration or refugee status.
  2. What if a landlord refuses to rent because I’m new to Canada or have no credit?
    This may be discrimination. Landlords can require references but cannot refuse solely due to newcomer or refugee status. Document the incident and consider seeking support from a tenant advocacy organization.
  3. Can I get a written rental agreement in my language?
    You have the right to a written agreement in English, but landlords are encouraged to help with translation if possible. Community groups may assist with language support.
  4. What should I do if my landlord does not fix problems?
    Make the request in writing. If not fixed, you can apply to the Residential Tenancy Branch for dispute resolution.
  5. Are there resources to help me find rentals or understand my rights?
    Yes, local settlement agencies, tenant organizations, and sites like Houseme can help you understand the rental process and legal rights.

Key Takeaways

  • Newcomers and refugees have the same rental rights as any tenant under BC law.
  • Always ask for a written agreement and complete a move-in inspection to protect yourself.
  • If issues arise, document everything and know where to get help or file a complaint.

Being informed and seeking assistance early makes for a smoother rental experience.

Need Help? Resources for Tenants


  1. Residential Tenancy Act (British Columbia): Read the full legislation
  2. BC Residential Tenancy Branch: Official website
  3. Condition Inspection Report, Tenancy Agreement Forms: Download official forms
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.