Can my landlord enter my home during a government-issued lockdown or stay-at-home order?

Only for valid reasons permitted by the Residential Tenancy Act, such as emergencies or essential repairs, and by providing the required notice—unless the entry is needed for an emergency.

What can I do if I feel unsafe letting the landlord in during a health emergency?

You can request alternatives (like virtual entry or postponement), keep communication in writing, and seek mediation from the Residential Tenancy Branch if needed.

Can I refuse entry if I'm self-isolating due to illness or exposure?

Health and safety should be discussed between you and your landlord; you may agree to postpone non-essential visits or request strict health precautions.

What if my landlord enters without permission during COVID-19?

Document the incident. If unresolved, you may apply for dispute resolution with the Residential Tenancy Branch using the proper form.

Are virtual inspections allowed during public health emergencies?

Yes, and they’re encouraged where possible to reduce in-person contact. Both parties must agree unless the entry is for a genuine emergency.

Landlord Entry Rules During Health Orders in BC

Privacy & Entry by Landlord British Columbia published: June 20, 2025

Health emergencies like COVID-19 have changed many aspects of rental living in British Columbia, especially around your privacy and when a landlord may legally enter your home. As a tenant in BC, understanding the special entry rules during public health orders helps protect your rights and ensures your home remains safe and private.

When Can a Landlord Enter Your Rental During a Health Crisis?

Under normal conditions, landlords in BC have limited rights to enter a rental unit—they must provide at least 24 hours' written notice and enter only for specific reasons, such as repairs or inspections. During health crises like COVID-19, the British Columbia Residential Tenancy Branch provided updated guidance and, at times, issued additional restrictions to minimize health risks.

Entry must be for a valid reason allowed by the Residential Tenancy Act.
Landlords should avoid in-person entry except for urgent reasons or emergencies.
Virtual inspections and showings were often recommended, with consent from the tenant.
All regular notice requirements still applied unless a public health order specified otherwise.

For ongoing details about tenant protections, see Tenant Rights in British Columbia.

Valid Reasons for Entry

Emergency repairs (e.g., urgent water leaks, fire hazards)
Pre-scheduled repairs or inspections with proper notice
Showings to potential renters or buyers (if permitted by health orders and with appropriate notice)

Notice Requirements During COVID-19 or Health Orders

Even during a pandemic or health order, landlords must provide at least 24 hours' written notice stating the date, time (between 8 a.m. and 9 p.m.), and reason for entry. Tenants cannot change these rules simply due to health risks, but it’s reasonable to request alternatives (virtual showings, masks, or postponement for vulnerable individuals) if safety is a concern.

Communication between tenants and landlords is critical during these times. If you’re unsure what’s allowed, consult the Residential Tenancy Branch or consider reviewing Health and Safety Issues Every Tenant Should Know When Renting.

What If You Disagree with an Entry?

If you believe your landlord’s entry is non-essential or disregards health orders, you can:

Politely request a delay or alternative arrangements (i.e., virtual visit)
Document the request and all communication
Contact the Residential Tenancy Branch for mediation

Tip: Always keep records of entry notices and your correspondence when dealing with entry disputes during health emergencies.

Emergency Entry: Exceptions to the Rule

Landlords can enter without notice only during genuine emergencies that threaten health, safety, or property (e.g., water flooding into your unit or gas smell). In these cases, immediate action can legally override usual notice rules, but only for the duration of the emergency.

For more on handling urgent repairs or emergencies, read Emergency Situations and Repairs: Tenant Rights and Responsibilities.

Forms and Actions for Tenants

If you need to dispute a landlord’s entry or report unsafe practices during a health order:

Application for Dispute Resolution (RTB Form): Used to formally dispute unauthorized entry or unsafe conduct.
File online with the Residential Tenancy Branch.
Example: A tenant files this form after a landlord repeatedly enters without notice during a COVID-19 self-isolation order.

Your Rights Under BC Law

All landlord-tenant relationships in British Columbia are governed by the Residential Tenancy Act. This law ensures your right to peaceful enjoyment and limits when and how landlords may enter your home, even during emergencies.

If you're looking for your next safe home, Find rental homes across Canada on Houseme for listings that fit your needs and comfort.

For a full overview of rights in BC, see Tenant Rights in British Columbia.

FAQ: Landlord Entry and Health Orders in BC

Can my landlord enter my home during a government-issued lockdown or stay-at-home order?
Only for valid reasons permitted by the Residential Tenancy Act, such as emergencies or essential repairs, and by providing the required notice—unless the entry is needed for an emergency.
What can I do if I feel unsafe letting the landlord in during a health emergency?
You can request alternatives (like virtual entry or postponement), keep communication in writing, and seek mediation from the Residential Tenancy Branch if needed.
Can I refuse entry if I'm self-isolating due to illness or exposure?
Health and safety should be discussed between you and your landlord; you may agree to postpone non-essential visits or request strict health precautions.
What if my landlord enters without permission during COVID-19?
Document the incident. If unresolved, you may apply for dispute resolution with the Residential Tenancy Branch using the proper form.
Are virtual inspections allowed during public health emergencies?
Yes, and they’re encouraged where possible to reduce in-person contact. Both parties must agree unless the entry is for a genuine emergency.

Conclusion: Key Takeaways

Landlords must still follow BC laws about notice and valid reasons for entry—even during public health emergencies.
Tenants and landlords are encouraged to cooperate and use virtual tools when possible to reduce health risks.
If disputes arise, formal help is available through the Residential Tenancy Branch.

By knowing your rights and responsibilities, you can act confidently and safely during challenging times.

Need Help? Resources for Tenants

BC Residential Tenancy Branch: For questions, dispute resolution, and tenant resources
Tenant Resource & Advisory Centre (TRAC): Free legal information and support
BC Government COVID-19 Information: Latest public health orders and guidance
Tenant Rights in British Columbia: Your BC-specific legal guide

British Columbia Residential Tenancy Act: View legislation
Residential Tenancy Branch official guidance: RTB Website
COVID-19 Info for Tenants and Landlords: COVID-19 Tenancy Updates