How to Prepare Effective Evidence for Your BC LTB Hearing

If you’re a tenant in British Columbia facing a dispute, preparing the right evidence for your hearing at the Residential Tenancy Branch (RTB) can make all the difference. Whether the issue involves rent increases, repairs, eviction, or another disagreement, careful preparation boosts your chances of a fair result. This guide walks you through the process of gathering, organizing, and presenting evidence for your LTB (Landlord and Tenant Board) hearing in BC, under the Residential Tenancy Act.[1]

Understanding Hearings at the Residential Tenancy Branch (RTB)

The Residential Tenancy Branch (RTB) is the official body in BC that handles tenant and landlord disputes. Their dispute resolution process is similar to a court hearing, but less formal. You can apply for dispute resolution if you’re facing issues such as unlawful rent increases, unaddressed repairs, return of deposits, or eviction claims.

Most RTB hearings are held by phone or in writing, so having clear, organized evidence is crucial for presenting your side effectively.

Types of Evidence Commonly Used at BC RTB Hearings

Evidence is any documentation, item, or testimony that helps prove your side of the story. Common helpful evidence includes:

  • Text messages, emails, or letters with your landlord about the issue
  • Photos or videos showing repairs, damages, or living conditions
  • Copies of your tenancy agreement and rental receipts
  • Notices (like eviction notices or rent increase letters)
  • Bills or invoices for repairs paid out-of-pocket
  • Witness statements from neighbours, roommates, or repair technicians

Organize your evidence chronologically and label each item clearly. This will help the arbitrator easily review your material.

Required Forms for Submitting Evidence

To submit evidence for your RTB hearing, you’ll mainly use these forms:

  • Application for Dispute Resolution (RTB-12): This form starts the process. Use it to officially request the RTB review your issue. Typical tenant example: Contesting a Notice to End Tenancy. Download from BC government.
  • Dispute Resolution Evidence Submission Cover Sheet (RTB-23): Attach this mandatory cover sheet to any evidence you submit electronically or in person. Get the official cover sheet.
  • Request for Adjournment (RTB-10): If you need more time to gather evidence or prepare, use this form. Find the adjournment form here.

Be sure to follow the submission instructions on each form — generally, you must provide copies to both the RTB and your landlord.

Best Practices: Collecting and Organizing Your Evidence

Careful organization of your evidence helps tell your story and shows the arbitrator you are prepared. Here’s what works best:

  • Include Only Relevant Evidence: Focus on materials directly connected to the issue at hand (for example, repair requests if your claim relates to repairs).
  • Label Everything: For example, "Photo 1: Leak in kitchen ceiling taken March 3, 2024."
  • Keep Copies: Keep your own copies and send legible duplicates to the RTB and your landlord.
  • Timeline: Prepare a brief timeline of the events to include with your evidence for added clarity.

If you’ve struggled with issues like routine or urgent repairs, you may find even more practical information in Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.

Ad

How to Submit Evidence Before Your Hearing

BC tenants must submit evidence to the RTB (and your landlord) by the evidence deadline stated in your hearing notice, usually at least 7 days before the hearing date. Evidence may be submitted online, by fax, mail, or in person. Always keep proofs of submission (such as email receipts or fax confirmations).

Organized evidence not only strengthens your argument but increases understanding of your rights and responsibilities as shown in Obligations of Landlords and Tenants: Rights and Responsibilities Explained. Not sure where to start your rental journey? Find rental homes across Canada on Houseme.

What Happens During the Hearing?

At an RTB hearing, both sides share their evidence and answer questions. The arbitrator will review all submitted evidence. Being clear and organized gives the best chance for your evidence to be understood and accepted.

Tip: Practice explaining your key evidence points out loud before the hearing. Confidence and clarity help present your case.

Provincial Rights and Additional Resources

For a broader look at your legal protections, check the latest info at Tenant Rights in British Columbia.

FAQs: Evidence for BC Tenancy Hearings

  1. What is the deadline to submit evidence for an RTB hearing in BC?
    Evidence must usually be received by all parties at least 7 days before the hearing date, unless a different deadline is stated in your hearing notice.
  2. Can I bring witnesses to my RTB hearing?
    Yes, witnesses can participate and offer testimony relevant to your dispute, either in person (online or by phone) or through written statements submitted as evidence.
  3. What if I miss the evidence submission deadline?
    If you miss the deadline, inform the RTB immediately using a RTB-10 (Request for Adjournment) or explain at the hearing. The arbitrator decides if late evidence will be considered.
  4. What qualifies as strong evidence for a tenancy hearing?
    Strong evidence is any clear, relevant, and dated documentation (emails, photos, leases, receipts, etc.) that directly supports your position.
  5. Are there fees for submitting evidence or for the hearing itself?
    There is a fee for applying for dispute resolution (unless you qualify for a fee waiver), but submitting evidence does not carry a separate charge.

Key Takeaways

  • Prepare your evidence carefully and submit it ahead of deadline to both the RTB and your landlord.
  • Use official forms, organize all documents clearly, and focus only on relevant items.
  • Consult Tenant Rights in British Columbia for more guidance.

In summary, tenants in BC can maximize their chance of a fair outcome by being proactive, organized, and informed about their dispute resolution rights.

Need Help? Resources for Tenants


  1. "Residential Tenancy Act." Queen’s Printer, British Columbia. Read the full Residential Tenancy Act
  2. "Dispute Resolution – Residential Tenancy Branch." Government of BC. RTB Official Site
  3. "RTB Forms – For Tenants and Landlords." Government of BC. RTB Forms
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.