Accessibility Rights for Tenants with Disabilities in BC

Living with a disability should never mean giving up your right to a safe and accessible place to call home. In British Columbia, strong protections exist for tenants with disabilities—whether you rent a full apartment, a room in shared housing, or any other type of unit. This guide explains your legal rights, practical solutions, and steps to take if you need accommodations in your housing situation.

Your Accessibility Rights as a Tenant in British Columbia

Tenants with disabilities in BC are protected under both provincial and federal law. The Residential Tenancy Act[1] ensures fair treatment for all renters, while the BC Human Rights Code [2] makes it illegal for landlords to discriminate based on physical or mental disability. This applies whether you live on your own or share a rental in a roommate situation.

What Counts as a Disability?

A disability can include mobility, vision, or hearing impairments; chronic illnesses; mental health conditions; learning disabilities; or other medical conditions. If you experience barriers in your home due to a disability, you have important rights and remedies.

Reasonable Accommodation: What Does It Mean?

Landlords in BC have a duty to provide "reasonable accommodation" for tenants with disabilities. This means making changes or adjustments that allow a tenant to use and enjoy their rental unit equally, unless doing so would cause "undue hardship" (such as extreme cost or health/safety risks for others).

  • Installing ramps, grab bars, or accessible entryways
  • Allowing a service animal even in a no-pets building
  • Permitting tenants to make accessibility modifications at their own cost
  • Adjusting rules (e.g., parking allowances) to accommodate disability needs

It’s your right to ask for these changes, and your landlord must respond in good faith.

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Sharing Housing: Accessibility and Roommates

Even in a shared rental, landlords must accommodate tenants with disabilities. For example, if you rent a room in a house and need an accessible bathroom, you can request modifications. While other roommates’ needs and the building’s age may be considered, the Tenant Rights in British Columbia clearly require reasonable efforts at inclusion.

How to Request an Accessibility Accommodation

If you need a change in your rental due to a disability, follow these steps:

  • Request accommodation in writing from your landlord, clearly stating your needs.
  • You are allowed (but not obligated) to provide medical documentation confirming your disability if your landlord asks for evidence.
  • Keep records of all communications.
  • If you face barriers or your request is denied, you can make a complaint to the Residential Tenancy Branch (RTB) or the BC Human Rights Tribunal.

Official Forms for BC Tenants

While there are no specific "accessibility" forms in the RTB, you may use the following relevant documents depending on your situation:

  • Application for Dispute Resolution (RTB-12) – Used if your landlord refuses a reasonable accommodation or you are facing discrimination.
    View the Application for Dispute Resolution (RTB-12)
    Example: A tenant requests to install a grab bar in the washroom but the landlord says no. The tenant uses form RTB-12 to apply for a hearing with the RTB.
  • Notice to End Tenancy (various forms) – If you believe you are being evicted as a result of your disability or an accommodation request, you can dispute the notice using the RTB-12 Application for Dispute Resolution.
It's always a good idea to document your accessibility requests and the landlord's responses—this can help resolve issues faster and protect your rights.

Repair and Maintenance: Keeping Rentals Safe and Accessible

All tenants—regardless of disability—are entitled to a home free from health and safety hazards. If repairs or modifications are needed for accessibility, you have the right to request them without penalty. Learn more about general safety and health matters in Health and Safety Issues Every Tenant Should Know When Renting.

If your landlord delays or refuses necessary modifications, you can apply for dispute resolution to resolve the issue. This process is overseen by the Residential Tenancy Branch (RTB) of British Columbia [3].

What If Your Rights Are Not Respected?

If you experience discrimination, harassment, or unfair denial of accommodations:

  • Try to talk to your landlord to resolve the issue informally first
  • If this fails, submit an Application for Dispute Resolution (RTB-12) to the RTB
  • You may file a complaint with the BC Human Rights Tribunal if you believe the issue relates to discrimination based on disability

Ultimately, you are protected by law and have options for legal recourse.

Additional Housing Search Resources

Accessible and adaptable housing is in high demand. Use Find rental homes across Canada on Houseme to search for listings that suit your needs or filter for accessibility features. This all-in-one rental platform can help you find a safe and welcoming home.

FAQs: Accessibility, Roommates, and Tenancy in BC

  1. Can my landlord refuse to let me install accessibility devices?
    Landlords must allow reasonable modifications (at your expense unless agreed otherwise) unless it causes undue hardship. They can require you to return the unit to its original state when you move out.
  2. Do I have to tell my roommates about my disability?
    No, disclosure of medical or disability information is private. You only need to share accommodation needs if they affect shared spaces.
  3. Can I keep my service animal in a no-pet rental?
    Yes. BC law does not allow "no pets" rules to override the right to a service or guide animal for tenants with disabilities.
  4. What can I do if my landlord denies my accommodation request?
    Gather evidence, try to resolve the issue, and apply for dispute resolution with the RTB or file a human rights complaint.
  5. Where can I learn more about my rights as a tenant with a disability in BC?
    See Tenant Rights in British Columbia for a complete summary of your rights and protections under provincial law.

Conclusion: Key Takeaways for Tenants with Disabilities

  • BC law protects your right to fair, accessible housing—discrimination is not allowed.
  • You can request reasonable accommodations and modifications from your landlord.
  • If your rights are denied, official complaint procedures and legal remedies exist to help you.

Understanding your rights is the first step to securing fair treatment and comfortable living arrangements as a tenant in British Columbia.

Need Help? Resources for Tenants


  1. Residential Tenancy Act (British Columbia)
  2. BC Human Rights Code
  3. Residential Tenancy Branch of British Columbia
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.