Top 50 Questions: Landlord Compliance & Penalties in Alberta

What laws protect tenants in Alberta?
The Residential Tenancies Act (RTA) governs rental housing in Alberta.
Who handles landlord-tenant disputes in Alberta?
The Residential Tenancy Dispute Resolution Service (RTDRS) (official site) addresses most disputes.
What should I do if my landlord breaks the law?
You can file a complaint with Service Alberta or apply to the RTDRS.
Can my landlord be fined for non-compliance?
Yes, the RTDRS or provincial courts can order penalties for proven violations.
What are common landlord violations?
Illegal entry, improper notice of rent increases, failing to make repairs, or keeping deposits unfairly.
How can I report my landlord for illegal entry?
Submit a complaint to Service Alberta or make an RTDRS application using the RTDRS Application Form (RTDRS Form).
What notice must a landlord give before entering my suite?
Usually, 24 hours written notice, unless it's an emergency.
What happens if my landlord increases rent without proper notice?
The increase is invalid; you can file an RTDRS complaint.
How do I file a complaint with RTDRS?
Fill out the RTDRS Application Form and submit it online, by mail, or in person (official forms).
Are there penalties if my landlord evicts me illegally?
Yes, the RTDRS or court may order compensation for wrongful eviction.
Can a landlord refuse to do repairs?
No, landlords must keep the property in good repair as per the RTA.
What if repairs are not done after I've requested them?
File a complaint to the RTDRS or Service Alberta for resolution.
Is my security deposit protected by law?
Yes, landlords must hold it in a trust account and provide receipts on request.
How soon must my deposit be returned?
Within 10 days of tenancy ending, minus approved deductions.
What if my landlord doesn’t return my deposit?
Apply to the RTDRS for recovery of your deposit and possible penalties.
Can my landlord shut off my utilities?
Never without a lawful reason; contact Service Alberta if this occurs.
What notice is needed for ending my tenancy?
The landlord must give proper written notice as required by your lease or the RTA.
How do I appeal an RTDRS decision?
File a Notice of Appeal in Provincial Court within 30 days of the RTDRS order.
What penalties can landlords face for RTA breaches?
They may pay compensation, cover tenant costs, or face fines from authorities.
Can I be evicted as retaliation for a complaint?
No, retaliation is illegal under the RTA.
Where can I find official tenancy forms?
On the Government of Alberta’s tenancy forms page (official forms).
Can I stop paying rent if repairs are not made?
No, always pay rent; use the dispute process for repair issues.
How do I prove my landlord is not following the law?
Keep records of notices, emails, photos, and written communication.
Can I get compensation if my landlord breaks the law?
Yes, the RTDRS or court can order compensation for damages or inconvenience.
Will reporting my landlord affect my tenancy?
Landlords cannot evict or harass you for making a valid complaint.
Can my landlord change my locks?
Only for repairs and must provide you with keys promptly.
How much notice is needed for rent increases?
3 months’ written notice for month-to-month tenancies.
Can a landlord charge late fees?
Yes, if outlined in the lease and the fee is reasonable.
Do landlords have time limits to fix urgent issues?
Yes, essential services must be restored as quickly as possible.
Are verbal rental agreements enforceable?
Yes, but written leases are much easier to prove and enforce.
What is considered illegal eviction?
Being locked out or removed without a court or RTDRS order is illegal.
Can I recover moving costs if evicted illegally?
Possibly, if awarded by the RTDRS or courts.
How soon must my landlord return inspection reports?
Landlords must give you copies of move-in and move-out reports.
Is photographic evidence helpful in disputes?
Yes, photos support your claims in RTDRS or court applications.
Can my landlord increase rent whenever they want?
No, increases are only allowed once every 12 months with proper written notice.
What can I do if my landlord harasses me?
Document the behavior and file a complaint through the RTDRS or police if needed.
Can the RTDRS order penalties against my landlord?
Yes, including compensation, rent reduction, or order repairs.
How do I contact the RTDRS?
Through their website (contact RTDRS) or by phone.
What is the maximum security deposit allowed?
No more than one month’s rent.
Can I be charged for normal wear and tear?
No, only for damages beyond normal wear and tear.
Is my landlord required to give reasons for eviction?
Yes, written notice must state the reason as per the RTA.
Do I have to move out right away with eviction notice?
No, you have the specified time in the notice to move or dispute it.
Where do I find Alberta tenancy law?
The Residential Tenancies Act is published here.
Can landlords restrict guests?
Only if unreasonable use occurs or lease terms are violated.
Is there a time limit for making a complaint?
Claims are subject to a 2-year limitation period in most cases.
Where can I get help completing official forms?
RTDRS staff and Service Alberta can answer questions about forms.
Can my landlord enter for showings without notice?
No, written 24-hour notice is required for showings.
Is there a free mediation service for disputes?
Yes, RTDRS offers mediation before hearings if both parties agree.
What records should I keep as a tenant?
Keep copies of leases, receipts, notices, and emails.
Can landlords be reported anonymously?
Yes, you can request confidentiality from Service Alberta.
How can I check if my landlord has previous penalties?
Contact Service Alberta; some records may be public.
What happens after I file a complaint?
The RTDRS reviews your complaint and may set a hearing date.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Canada

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.