Many tenants wonder whether they can view or obtain copies of surveillance camera footage from their building or rental property. In Alberta, tenants have rights related to privacy and evidence that can be used in disputes about damage, harassment, or illegal entry. This guide explains when a tenant can reasonably request footage, how privacy law and the Residential Tenancies Act affect requests, and practical steps to ask a landlord, preserve evidence, and escalate to the Residential Tenancy Dispute Resolution Service if needed. It uses clear, tenant-focused language to help renters in Alberta prepare written requests, preserve timelines, and understand official forms and remedies available to protect their rights.
Overview
Surveillance cameras are common in apartments and multi-unit buildings in Alberta. Landlords may use cameras in common areas to increase safety but must follow privacy rules under Alberta law, including the Personal Information Protection Act (PIPA), and tenancy rules under the Residential Tenancies Act. Tenants can request access to footage that concerns them as evidence for disputes about damage, harassment, illegal entry, or to defend against an eviction. If a landlord refuses, tenants may apply to the Residential Tenancy Dispute Resolution Service for an order to obtain footage or require disclosure.[1][2] If you are searching for a rental while considering camera policies, Find rental homes across Canada on Houseme.
When you can ask for surveillance footage
Reasonable reasons to request footage include suspected damage, personal safety concerns, proof of unauthorized entry, or incidents involving other residents. Requests are stronger when tied to specific dates, times, and camera locations.
- Evidence of damage, theft, or vandalism that affects your unit or belongings.
- Concerns about privacy breaches or recordings that show people in private areas.
- Safety incidents with specific dates and times you can identify.
How to request footage from your landlord
Make a written request that identifies the incident, dates, camera locations, and the form you want (a viewing or a copy). Be polite but specific, and keep a copy of the request and any reply.
- Send a dated written request to the landlord or property manager by email or registered mail.
- State the exact date and time range for the footage you need and the reason for the request.
- Ask whether you can view the footage in person or receive a certified copy for evidence.
- Retain copies of all communications and note any refusal or delay.
If the landlord refuses or delays
If the landlord refuses to provide footage, document the refusal and consider applying to the Residential Tenancy Dispute Resolution Service for an order. The RTDRS handles tenancy disputes and can order disclosure when footage is relevant to a case.[1]
Before applying, gather your written request, copies of correspondence, exact times and camera locations, and any other supporting evidence.[3] For general dispute options and tips see Common Issues Tenants Face and How to Resolve Them and read provincial rights in Tenant Rights and Landlord Rights in Alberta.
FAQ
- Can my landlord record common areas and use cameras?
- Yes, landlords in Alberta may install cameras in common areas for security but they must respect privacy laws and avoid monitoring private living spaces.
- Can I get a copy of CCTV footage that shows me?
- You can request footage that concerns you; the landlord must assess privacy and legal obligations and may need to provide access or a copy if it is necessary as evidence.
- What can I do if footage shows illegal activity involving a landlord or neighbour?
- Preserve evidence, make a written request for footage, and if refused, apply to the RTDRS or contact police if there is an immediate safety concern.
How-To
- Draft a clear written request identifying the incident, exact dates, times, and which cameras you believe captured the event.
- Send the request by a method that creates a record, such as email or registered mail, and keep a copy.
- Preserve related evidence like messages, photos, or eyewitness names while you wait for a response.
- If the landlord refuses, file an application with the RTDRS with your documentation and explain why the footage is necessary.
Key Takeaways
- You can request footage that directly affects your safety or tenancy rights.
- Always make written, dated requests and keep copies of all correspondence.
- If access is refused, the RTDRS can order disclosure when footage is material to a dispute.
Help and Support / Resources
- Residential Tenancy Dispute Resolution Service (RTDRS)
- Residential Tenancies Act — Alberta Queen's Printer
- Alberta: Landlords and tenants information
