What Alberta law says about security deposits
The Residential Tenancies Act[2] sets rules about security deposits in Alberta. Tenants who cannot resolve a dispute directly with their landlord can apply to the Residential Tenancy Dispute Resolution Service (RTDRS) for a decision and enforcement options.[1] General tenancy and landlord rights information is available on the Government of Alberta website.[3]
How much can a landlord collect and hold?
Most landlords take a security deposit at the start of a tenancy as security for unpaid rent or damage. For a clear primer on deposits and how they work, see Understanding Rental Deposits: What Tenants Need to Know.
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Common lawful deductions
- Unpaid rent or utility arrears charged to the tenant.
- Cleaning costs to return the unit to the condition at move-in beyond normal wear and tear.
- Repair costs for damage that exceeds normal wear and tear.
- Outstanding fees the tenant agreed to pay in the lease.
Preparing to get your deposit back
- Move-out checklist: clean, remove belongings and return keys.
- Document evidence: take clear dated photos and videos of each room and any existing damage.
- Schedule the final inspection with your landlord and ask for a written condition report.
- Deliver your forwarding address in writing so the landlord can send the deposit or notice.
Filing a dispute with RTDRS
If you and your landlord cannot agree on the deposit, you can file an application with the Residential Tenancy Dispute Resolution Service (RTDRS).[1] The usual step is to complete the Application for Dispute Resolution (RTDRS) and attach your evidence, such as the lease, move-in inspection report, photos, receipts and any communication with the landlord.
Form: Application for Dispute Resolution (RTDRS)
Example: you believe your landlord charged $350 for carpet replacement that was already worn; submit photos, receipts and the lease clause to the RTDRS when filing.[1]
You can also review the Residential Tenancies Act to understand legal grounds and potential remedies.[2]
For move-out guidance and interest claims see How to Get Your Security Deposit Back with Interest When Moving Out.
What to expect at a hearing
- A neutral adjudicator will review evidence and may ask questions of both parties.
- Decisions can order repayment, interest, or costs, and are enforceable similar to court orders.
- Hearings are often remote or written; check RTDRS procedures when you apply.
FAQ
- How do I start a security deposit dispute in Alberta?
- You start by gathering your lease, photos, move-in report and receipts, then file an Application for Dispute Resolution with the RTDRS or attempt a negotiated settlement first.
- What evidence helps the most?
- Dated photos, a written move-in condition report, receipts for repairs or cleaning, and copies of messages with your landlord are the strongest evidence.
- Can a landlord keep my deposit for normal wear and tear?
- No. Landlords cannot charge for normal wear and tear; charges must reflect repairs or replacements beyond ordinary use.
How-To
- Review your lease and the move-in condition report to confirm the original condition.
- Complete your move-out checklist, clean thoroughly and take dated photos of every room.
- Request and attend a final inspection and obtain a written condition report from the landlord.
- If the deposit is withheld unfairly, file an RTDRS Application with copies of all evidence and pay any applicable filing fee.[1]
Key Takeaways
- Keep dated photos and written records from move-in to strengthen your claim.
- Landlords may only deduct for reasons supported by receipts and the lease.
- If you cannot settle, the RTDRS provides a formal way to resolve deposit disputes.
Help and Support / Resources
- Residential Tenancy Dispute Resolution Service (RTDRS)
- Residential Tenancies Act (Alberta)
- Tenancy and landlord rights ">Tenancy and landlord rights - Government of Alberta
