Getting settled in a new country can be challenging, especially when it comes to renting a home. If you're a newcomer or a refugee in Alberta, it's crucial to understand your rights and responsibilities as a tenant. This guide summarizes key tenancy rules, relevant forms, and official supports to help you secure and maintain safe, stable housing.

Key Tenancy Rights in Alberta

Alberta protects all tenants equally under the Residential Tenancies Act^[1], regardless of immigration status or how long you've lived in Canada. Landlords cannot discriminate against you based on race, nationality, or religion.

• Right to a Written Agreement: You have the right to a written rental (lease) agreement, though even an oral agreement offers some legal protection.
• Peaceful Enjoyment: Landlords must not harass you or enter your home without proper notice (usually 24 hours).
• Safety and Repairs: Your landlord must keep the property safe and in good repair.
• Protection Against Unlawful Eviction: You cannot be evicted without proper written notice and due process.
• Non-Discrimination: Landlords cannot refuse to rent to you due to your status as a newcomer or refugee.

For more detailed information, see the Tenant Rights and Landlord Rights in Alberta page.

Finding and Signing a Rental in Alberta

Newcomers often face unique challenges finding housing in Alberta, such as limited rental history or unfamiliarity with Canadian leasing practices. Here are some essential steps:

• Ask for a clear, written lease. Review all terms carefully before signing.
• Deposits: Your landlord can ask for a security deposit (often up to one month’s rent). Learn about your rights by reading Understanding Rental Deposits: What Tenants Need to Know.
• Initial Inspection: Alberta tenants are encouraged to complete a move-in inspection report with their landlord.

If you are new to leasing in Canada, Canada's best rental listings platform is a helpful place to start your rental search and compare available homes.

The Renting Process: What to Expect as a New Tenant

After you’ve signed your lease, you and your landlord both have ongoing obligations. It’s important to understand these to maintain a positive tenancy:

• Pay rent on time: Most leases require payment on the first of each month. If you're unsure about your responsibilities, review Obligations of Landlords and Tenants: Rights and Responsibilities Explained.
• Keep your rental clean and notify your landlord if repairs are needed.
• Understand rules about guests and subletting. Ask your landlord if you are unsure.

Landlords must give 24 hours written notice before entering your unit (except in emergencies), and you have the right to a quiet, safe space to live.

Maintenance, Repairs, and Health Issues

Your landlord must provide safe, healthy accommodations. If you notice leaks, pests, or unsafe conditions, notify your landlord in writing as soon as possible. If the issue is not resolved, you may contact Alberta Health Services or the Residential Tenancy Dispute Resolution Service (RTDRS).

Official Forms and How to Use Them

• Condition Report (Move-In Inspection Report): This form is completed by both the landlord and tenant at the start (and end) of the tenancy to record the state of the property.
  Example: If you notice a cracked window during your move-in inspection, record it and have your landlord sign the form.
  Download from: Alberta Move-in/Move-out Inspection Report (PDF)
• Notice to Terminate Tenancy: Use Alberta's proper forms if you need to end your tenancy. 28 days written notice is required for monthly tenancies.
  Example: If you must leave early due to resettlement, submit this notice in writing.
  Download from: Alberta Tenancy Forms
• Application to the RTDRS: If you’re facing eviction or serious repair issues, you can apply to the Residential Tenancy Dispute Resolution Service online.
  Example: If your landlord refuses to return your deposit, apply for dispute resolution.
  Access: RTDRS Application Portal

Where to Get Help Resolving Disputes

The Residential Tenancy Dispute Resolution Service (RTDRS) is Alberta’s official board for resolving rental issues. They offer quick, cost-effective solutions for tenants and landlords in conflict. Common matters they address include:

• Unlawful evictions or lockouts
• Security deposit disputes
• Repairs and maintenance concerns

Filing an application is simple, and you do not need a lawyer. See below for a step-by-step outline.

Quick Tips for Newcomer and Refugee Tenants

• Keep copies of all forms, notices, and communications with your landlord.
• If language is a barrier, ask for written communication and seek translation support from immigrant service agencies.
• Always get receipts for rent and deposits.

For more tips after you sign your lease, see What Tenants Need to Know After Signing the Rental Agreement.

FAQs for Newcomers and Refugees Renting in Alberta

1. Can my landlord refuse to rent to me because I'm a newcomer or refugee?
   No. Alberta's human rights law and the Residential Tenancies Act prohibit discrimination based on where you’re from or your refugee status.
2. What should I do if my landlord will not return my deposit?
   Document your request in writing and, if needed, file a complaint with the RTDRS using their online application.
3. Do I need to provide a Social Insurance Number (SIN) to rent in Alberta?
   No. There is no legal requirement for a tenant to provide a SIN. Only provide what is needed for a credit check, if comfortable.
4. How long does it take to resolve a dispute with my landlord?
   Most cases at the RTDRS are resolved within a few weeks of filing an application.
5. Where can I find affordable rentals as a newcomer?
   There are many rental listing sites; for a broad selection, Explore Houseme for nationwide rental listings.

Conclusion: Key Things to Remember

• All tenants in Alberta are protected by provincial law, regardless of immigration or refugee status.
• Use written leases, document all communications, and know your official rights under the Residential Tenancies Act.
• Contact the RTDRS or local tenant support agencies if you have issues with your landlord.

Understanding your rights is the first step toward safe, stable housing in Alberta.

Need Help? Resources for Tenants

• Residential Tenancy Dispute Resolution Service (RTDRS): Main tribunal for rental disputes
• Residential Tenancies Act (Alberta): Official legislation
• Alberta Government Tenancy Contacts: For assistance and complaint links
• Alberta Newcomer Support Services: Help with language, legal, and housing questions

---

1. Alberta Residential Tenancies Act
2. Alberta Residential Tenancy Dispute Resolution Service
3. Alberta Human Rights Complaint Process

Categories

Tenant Rights & Responsibilities Rent & Deposits Leases & Agreements Moving In / Out Maintenance & Repairs Evictions Roommates & Shared Housing Discrimination & Accessibility Utilities & Services Affordable Housing & Subsidies Dispute Resolution & LTB Safety & Security Privacy & Entry by Landlord Special Tenancy Situations Tenant Insurance & Liability Post-Eviction Resources Landlord Compliance & Penalties Legal Precedents & Case Summaries Mental Health & Tenancy