What Alberta law requires
Alberta landlords must provide and maintain rental premises in a state that is suitable for occupation, including taking reasonable steps to prevent and repair mold and dampness under provincial rules. The primary legislation and guidance is set out by the provincial government and the Residential Tenancy Dispute Resolution Service (RTDRS)[1] and related Residential Tenancies Act information on the Alberta government website.[2]
Tenant and landlord responsibilities
Both tenant and landlord share responsibilities. Landlords must repair issues that affect habitability. Tenants should report problems promptly, allow reasonable access for repairs, and take reasonable steps to limit damage. Practical communication and documentation protect both parties.
- Within a few days, tell your landlord in writing about visible mold or persistent dampness and describe where it appears.
- Keep dated photos, videos, and a short log of moisture, smells, or health effects as evidence.
- Request repairs in writing and state a reasonable timeframe for the landlord to respond or act.
- Allow reasonable access for inspection and repair work after you receive proper notice.
- If the issue is not resolved, you may apply to the RTDRS or seek other remedies outlined in provincial guidance.
How to document mold and dampness
Good documentation helps both repairs and any later dispute resolution. Include dates, locations, photos, copies of messages and names of anyone you spoke with. Note any health symptoms connected to the damp conditions.
- Take clear photos and short videos showing affected areas and water sources.
- Save all written communication and send repair requests by email or delivered letter when possible.
- Keep receipts for any cleaning or temporary repairs you pay for, and note if you gave the landlord a chance to fix the issue first.
When to involve official resources
If your landlord does not address a serious mold or dampness problem in a reasonable time, you can apply to the RTDRS to request an order for repairs, rent abatement, or other remedies. The RTDRS handles many tenancy disputes in Alberta and offers an application process and guidance on what evidence is needed.[1]
Practical examples and forms
Below are common official forms or processes you may use and when to use them. Use the RTDRS resources and provincial guidance to complete any applications.
- RTDRS application (online): use this to file a dispute about unresolved repairs or habitability; for example, if persistent mold remains after written requests and inspection.
- Written repair request (no official number): a dated, signed letter or email telling the landlord the problem, when it started, and asking for a repair date — example: "Please arrange to inspect and remediate the bathroom mold within 7 days."
- Medical or allergist reports (if applicable): when mold causes health symptoms, a medical note can support requests for urgent remediation or temporary relocation.
For more on tenant health and safety obligations and practical tips, see Health and Safety Issues Every Tenant Should Know When Renting and for repair responsibilities consult Routine Repairs in Rental Units: Tenant and Landlord Responsibilities.
FAQ
- Who pays for mold remediation in Alberta?
- Generally the landlord pays if the mold results from building issues or failed systems; tenants may be responsible when mold is caused by tenant actions, but landlords must still ensure habitability.
- Can I withhold rent if mold is not fixed?
- Withholding rent is risky without a formal order; instead, document the issue, notify the landlord in writing, and consider applying to the RTDRS for remedies.
- How quickly should a landlord respond to mold reports?
- Landlords should act promptly; what is "prompt" depends on severity, but serious health risks require immediate attention and clear communication about timelines.
How-To
- Document the problem: take photos, note dates and symptoms, and collect any receipts or medical notes.
- Notify the landlord in writing: state the issue, location, and request a reasonable repair timeline.
- Allow inspection and repairs: provide reasonable access after appropriate notice.
- Apply to the RTDRS if unresolved: file an application with evidence and ask for orders to complete repairs or adjust rent.
- Follow up and keep records: preserve all responses, receipts, and any orders issued by dispute resolution.
Help and Support / Resources
- Residential Tenancy Dispute Resolution Service (RTDRS) — Apply for dispute resolution
- Alberta Residential Tenancies Act information
- Mold in your home — Alberta government guidance
