If you're renting in Alberta, you may wonder about your rights when your landlord needs to enter your unit during a pandemic like COVID-19 or when health orders are in place. Alberta's laws continue to protect privacy, but some temporary changes can apply. This article breaks down how entry rules work during public health emergencies, what counts as reasonable notice, and how safety is managed for both tenants and landlords.
Standard Rules for Landlord Entry in Alberta
In Alberta, your landlord can only enter your rental unit under certain conditions. The most important rules are found in the Residential Tenancies Act[1] (RTA). Normally, landlords must give at least 24 hours' written notice, stating the reason and the time frame (between 8 a.m. and 8 p.m.). Entry without notice is only allowed in urgent situations like emergencies.
Your Rights During COVID-19 or Health Orders
During COVID-19 or public health emergencies, Alberta Health and the government issued guidelines to reduce contact and promote safety. While the laws did not fundamentally change, there were key expectations for landlords and tenants:
- Landlords must follow all public health guidelines (like masking, physical distancing, and sanitization) during entry.
- If you or someone in your unit is self-isolating or ill, alert your landlord in writing — entry should be deferred unless urgent.
- Entry for non-urgent repairs or showings may be postponed if there’s a significant health risk.
- Communication is vital: discuss concerns and alternative arrangements with your landlord where possible.
Even in emergencies, tenants have the right to reasonable privacy and health safety.
What Is Considered an Emergency?
An emergency is a situation where property or personal safety is at immediate risk (for example: fire, major leak, or gas smell). Landlords may enter without notice, but must take precautions to protect everyone's health. For resources on urgent repairs, see Emergency Situations and Repairs: Tenant Rights and Responsibilities.
Notice Requirements During a Health Order
Unless an official health order imposes stricter entry bans (rare in Alberta residential tenancies), the usual 24-hour written notice is still required. The notice must include:
- The reason for entry (such as inspection, minor repair, showing to prospective tenants/buyers).
- The date and time (between 8 a.m. and 8 p.m.).
Health and Safety Protocols During Landlord Entry
- Landlords and contractors must wear masks and sanitize hands, especially if entering while a health order is active.
- Tenants can request that the entry be delayed if someone is sick, isolating, or at high risk.
- Both parties should avoid in-person contact if there is an alternative (for example, virtual showings, deferred maintenance).
Review the latest recommendations from Alberta Health Services COVID-19 Guidelines.
If You Disagree With Your Landlord
If you believe your landlord's entry is unreasonable or unsafe, communicate your concerns in writing. If the dispute remains, you may seek mediation or apply to the Residential Tenancy Dispute Resolution Service (RTDRS).
Learn more about Health and Safety Issues Every Tenant Should Know When Renting to protect your well-being in your rental.
Relevant Tribunal and Official Forms in Alberta
- Residential Tenancy Dispute Resolution Service (RTDRS): — This is the main tribunal for landlord–tenant disputes in Alberta. Visit the RTDRS.
- Application for Dispute Resolution (Form RTS-2):
- When to use: If your landlord has entered your unit illegally, failed to follow health protocols, or created unreasonable risk.
- How to use: Fill in your details, describe what happened, propose a solution (such as compensation or a formal order), and submit to RTDRS online or in person.
- Access the Application for Dispute Resolution (RTDRS Forms)
For simple concerns, talking to your landlord or sending a written notice is often the first step before applying to the RTDRS.
Legislation Protecting Tenants in Alberta
All rules about entry, notice, and privacy are set out in the Residential Tenancies Act and related regulations. Reviewing these documents will help you understand your rights and recourse.[1]
For a practical overview, see Tenant Rights and Landlord Rights in Alberta for up-to-date information on Alberta tenancy law and practice.
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Frequently Asked Questions (FAQ)
- Can my landlord enter for showings during a health order?
Typically yes, but entry must comply with health guidelines and your landlord must provide 24 hours’ written notice. If you are self-isolating, entry may be postponed. - What do I do if I feel unsafe about a landlord's entry?
Express your concerns to your landlord in writing. If you can't resolve the issue, you can file a complaint with RTDRS for resolution. - Are there forms I need to protect my rights during COVID-19?
If issues can't be resolved directly with your landlord, use the Application for Dispute Resolution (Form RTS-2) with RTDRS. - Does my landlord need to wear a mask when entering?
Yes, during health emergencies, landlords and contractors should follow all public health protocols, including masking. - Where do I learn more about tenant–landlord law in Alberta?
Check Tenant Rights and Landlord Rights in Alberta for a comprehensive summary.
Key Takeaways for Alberta Tenants
- Landlords must always provide 24 hours’ written notice except in emergencies.
- During health orders, safety measures like masking and distancing are required on entry.
- Dispute unsafe or unreasonable entry with your landlord in writing first; use RTDRS if unresolved.
Understanding your entry and privacy rights helps protect your health and peace of mind as a tenant.
Need Help? Resources for Tenants
- Alberta Residential Tenancies – Government of Alberta
- Residential Tenancy Dispute Resolution Service (RTDRS)
- Centre for Public Legal Education Alberta – Tenant Info
- Local legal clinics (such as Edmonton Community Legal Centre or Calgary Legal Guidance) provide tenant advice for free or low cost.
